We have had a very pleasant stay at the Palazzo del Mare. Must admit we were glad we spent the extra cash on a junior suite, the space and relative peace and quiet away from the main accomodation blocks was well worth it - the public areas around the pools (where most of the rooms are) can be quite noisy. So I would tend to agree with a previous reviewer that this well run property is probably closer to a solid four star grade unless you fork out for one of the beter rooms.
The Palazzo is a very well maintained property, the gardens are manicured, the standard of maintenance and housekeeping is very high
Quality and presentation of food in the main restuarant is very high, this is at the higher end of buffet style cuisine, several of the main dishes are cooked fresh on the spot while you watch. Good variety and selection for all tastes (unless you prefer sausage and mash that is!)
Pools are all well maintained
Front desk staff are generally very helpful and friendly - especially Lina who went the extra mile to meet our requests
All the waiting staff (bar and restaurant) were pleasant and helpful (with only one exception who persisted in trying to get me to spend more money than necessary - see below)
Visible management presence around the front of house which is unusual in our experience but seemed to help keep things moving
The beach area (whilst across a quite road) is well maintained
Ambiance was generally laid back (but then so was Marmari in general)
If you have a room in one of the main accomodation blocks, be aware that terraces on the swim up rooms are not exactly private, and visually the rooms are very close together
Given that the main accomodation blocks are on either side of the pool complex and that the property is generally on a long but relatively narrow lot, the main pool area and adjacent rooms can appear noisy / congested when the hotel is full (which it was for a few days until free transfers to the related Blue Lagoon Village property were offered) - the noise is channeled / echoes between the accomodation blocks with very little to attenuate it
Not all wines on the wine list were in fact available - alternatives were offered and as long as your waiter was not the in-house "Mr Upsell" (to be clear, this was just one persistent individual)you could still find some relatively good value for money wines
Your visit to the a la carte restaurant Bacco is not worth saving for that special evening - the food is no better than the main restaurant (clue: an electic truck was seen delivering dishes of food in the afternoon.....) and I am not sure most Italians would recognise this as genuine examples of their national dishes (clue: moussaka as dish of the day....).
The property next door (as in immediately on the other side of the wall) is the First Choice Holiday Village. I suspect this is not quite in the same class as the Palazzo, the main problem being noise pollution from the Holiday Village Entertainment Committee who by the sound of it were conducting their own version of the Hunger Games most days
The hotel did manage to completely run out of pool towels, apparently there just are'nt enough for all the guests when the hotel is full!
One thing to note - our visit was definitely in the early part of low season, I am not sure whether the overall experience would be quite the same in the high season, there were a few days over a weekend when the hotel was clearly full when the main restaurant was congested in the evening with simply too many people (in the end you were asked to specify a preferred time for your meal), and when the main pool was very noisy. So perhaps in the height of the season this is a place for families, and not a quiet break for two.
- Official Description (provided by the hotel):
- Palazzo del Mare, a luxury five star hotel with 175 guestrooms, was built in 2008/9 and extended in 2010. It is located near the village of Marmari, at the north-west coast of the island of Kos, only 50 m from the beach, 15 km from the airport and 17 km away from the centre of Kos island. The Hotel has a two-storey main building, one building with three floors, ten two-storey buildings and the area of the Presidential suite and the ten Executive suites, all with private pools. Each luxurious room and richly appointed suite features a bath or shower, bathrobes and slippers, hairdryer, coffee and tea facilities (replenished daily), direct dial telephone, internet access and in-room safe (both free of charge), individual air conditioning and a satellite TV. All ground floor rooms have direct access to the pool.Palazzo del Mare offers a variety of facilities like the Sogno main restaurant ( a buffet restaurant with terrace), the Pool Snack bar for lunch and the famous Bacco Italian a’ la carte restaurant (dinner only), which provides a traditional Italian atmosphere, but also an excellent service and classical dishes – all prepared fresh daily. For refreshing drinks you will find the Sole Pool bar, Vento Lounge bar, Porto Beach bar and Parola Café offering crepes and ice cream.Our international guests can enjoy a 4500 m² swimming pool with Jacuzzi and water jets, an indoor heated pool (120 m²) with separate Jacuzzi, a children’s swimming pool, the fully equipped Onda Gym as well as the Armonia Spa (450 m²) with various treatment rooms, where our only goal is the inspiration and the ”harmony” of your body and soul. In the hotel you can as well find a mini market, a boutique shop and an internet corner.Ideal for those, who wish to try something new and combine a relaxed holiday with high personal attention, that puts guest’s comfort above all! From the moment you approach Palazzo del Mare, you know you are in for a quality experience…. ... more less
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- Also Known As:
- Palazzo Del Mare Marmari
- Palazzo Del Mare Kos/Marmari