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“Dark dingy rooms, felt butlins on a shoestring” 2 of 5 stars
Review of Villaggio Capalbio

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Villaggio Capalbio
3.0 of 5 Hotel   |   SP 93 angolo Via Casal Nuovo 24 | Via Aurelia Km. 130.300, 58011 Capalbio, Italy   |  
Hotel amenities
Ranked #3 of 7 Hotels in Capalbio
London
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19 reviews 19 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Dark dingy rooms, felt butlins on a shoestring”
2 of 5 stars Reviewed September 11, 2012

We were disappointed with our stay here. We were in Capalbio for a friends wedding for one night, check in was brisk with no information (I had to ask for details on breakfast, what to do etc) our room was very dark - like mega dark. It felt dingy and the bathroom was old and outdated, wore my flipflops in the shower as didnt' feel clean. The grounds are actually quite nice if you have kids, eg, swimming pool etc but all felt very old fashioned. Like a Hi-De-Hi movie! The breakfast was pretty basic, didnt enjoy it really, felt like it was just cheap packeted items, nothing homemade which was different from the rest of Tuscany which seemed to pride itself with homemade food. The staff were pretty moody overall except one receptionist who was helpful. It;s about 15 - 20 mins drive to Capalbio so don't stay here if you want to walk into the twon - not possible. Overall, disappointed.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
villaggiocapalbio, Proprietario at Villaggio Capalbio, responded to this review, September 22, 2012
Dear Ms. Tina G 1979
We find your review very superficial, contradictory and unreal.
You firstly describe a check-in with little information and then you congratulate the receptionist.
Our resort was created 10 years ago, with annual restorations till last spring, we do not understand if you are talking about us or someone else.
All the breakfast desserts are homemade by our sister.
Many people compliment us for our kindness and friendliness.
On our website on all portals it is clearly said that we are in the countryside at 6 km from the medieval town.
Finally, we suppose that you didn’t take part of the marriage here, staying only a night, you’ve been able to extrapolate all these negative aspects in such a short time?
Thanks anyway for your comment about us !!!
Greetings from Villaggio Capalbio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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271 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Villaggio Capalbio

Address: SP 93 angolo Via Casal Nuovo 24 | Via Aurelia Km. 130.300, 58011 Capalbio, Italy
Location: Italy > Tuscany > Province of Grosseto > Capalbio
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Capalbio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villaggio Capalbio 3*
Number of rooms: 20
Official Description (provided by the hotel):
Ancient Farmhouse, near the seaside (about 3 km far) and near the town of Capalbio, which is dated back to the Middle Ages, in the heart of the "Maremma Toscana". The charming Hotel/Village is surrounded with a three-hectare big park and it is made up of the Farmhouse with five double bedrooms and one suite, the Arcade made up of twenty bedrooms with mezzanine floor (2 till 4 beds), eight Superior Rooms in two detached dependences built in 2007, thirty-seven independent Cottages, with 4 till 6 beds, scattered around the park. ... more   less 
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Also Known As:
Villaggio Hotel Capalbio
Villaggio Capalbio Italy - Tuscany

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