A group of 10 friends returned to this hotel, which is a favourite retreat at different times of the year. We were attending the Aberlour Highland Games on the 3rd August and as always felt really at home. The whisky bar is a favourite haunt and our Argentinian friends were wonderful company. Cara, Lindsey and all the staff work very hard with what is clearly a shortfall of resource. Unfortunately the Manager Ian does not have the proper attitude for this line of work and was quite dour and unhelpful and appeared to resent his customers relaxing and enjoying themselves! Unfortunately one of the couples were placed initially in a room with water damage and damp but this was rectified the second day. For the future this room should be unoccupied until issues resolved. In addition the breakfast has became complicated for both customers and staff- so let's go back to full access to fruit juice and yoghurts etc. All in all a wonderful break and we will be back!
Hopefully with a new Management approach
- Also Known As:
- Craigellachie Hotel Scotland
- Official Description (provided by the hotel):
- Nestled in the heartland of the malt whiskey industry, the idyll enjoyed of the Craigellachie Hotel is almost unrivalled anywhere in Scotland. Combining the style and elegance of a bygone era with the most modern of hotel facilities, guests can enjoy marvellous accommodation in any of the 26 en-suite rooms. Choose one of the Master Rooms or Mini-Suites which overlook the River Spey and the famous Craigellachie Bridge built in 1814. Dining experiences will only but delight, with the Ben Aigen Restaurant offering a range of traditional dishes. After a meal, relax in the Quaich Bar and select one of the 700 single malt whiskies that adorn its walls. ... more less
- Reservation Options:
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