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“Pity about the breakfast.” 3 of 5 stars
Review of Novotel Manchester West

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Novotel Manchester West
3.0 of 5 Hotel   |   Worsley Brow, Worsley, Salford M28 2YA, England   |  
Hotel amenities
Ranked #2 of 2 Hotels in Worsley
GreenLeadersBronze level
tyne and wear
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Pity about the breakfast.”
3 of 5 stars Reviewed April 3, 2011

When we arrived at the hotel reception staff were very efficient and we were soon in our room. We did not eat in the hotel that evening as there is a first class pub restaurant next door.
The room was clean and confortable but the cooked english breakfast was cold and even the tea was not hot. It did not compare to the Novotel York.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novmanwest, General Manager at Novotel Manchester West, responded to this review, April 6, 2011
Thank you for taking the time to write a review about your recent visit to at Novotel Manchester West in Manchester. I’m delighted that you enjoyed your stay and we have noted your comments about the breakfast, which we have since addressing. Kind regards, Maurice Abel
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387 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Basingstoke,UK
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 1, 2011

I received good service.The staff were very freindly and always willing to offer help and assistance. The hotel was quite, clean and tidy. The room was comfortable and I received a good nights sleep. A good feature was being able to play music from my IPhone through the TV. The Location of the Hotel was good being so close to the M60 motorway. The buffet breakfast was very good, with plenty of options from full english to continental.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novmanwest, General Manager at Novotel Manchester West, responded to this review, April 5, 2011
Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Manchester West in Manchester again very soon. Kind regards, Maurice Abel.
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A TripAdvisor Member
4 of 5 stars Reviewed March 29, 2011

Extremely disappointing that access to the (extremely well-equipped) gymn was curtailed at a time of peak usage (Saturday morning) for cleaning. Cleaner unhelpfully insisted on barring access immediately post-cleaning for 'health and safety'. We all want a clean and safe gymn, but it would be useful to be able to actually use it . . .

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novmanwest, General Manager at Novotel Manchester West, responded to this review, March 31, 2011
Thank you very much for your review, we apprecaite your feedback. I am sorry you were not able to use the gym and I will talk to our housekeeping team. I am sure you understand that the gym needs to be cleaned and I apologize that it was at an inconvenient time for you. We hope to welcome you back to Novotel Manchester West soon. Kind regards, Maurice Abel
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 26, 2011

Staff, room, gym and restaurant excellent - the best steak for a long time. We struggled to park on a dark, wet and windy evening due to daytime conference in hotel - not good.
We WILL use the hotel again.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novmanwest, General Manager at Novotel Manchester West, responded to this review, March 3, 2011
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel Manchester West in Worsley. I do apologize you had some trouble finding a praking spot. Kind regards, Maurice Abel, General Manager
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Zurich, Switzerland
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 23, 2011

I don't have high expectations of English Hotels, so was pleasantly surprised.
Friendly staff, from Reception to the Restaurant and the Room Cleaners. Even the city fan working behind the bar. A quiet room and a good buffet breakfast.

It was a bit of a madhouse on New Years Eve, but I wouldn't have expected anything less.

Would we go back? Yes.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novmanwest, General Manager at Novotel Manchester West, responded to this review, February 24, 2011
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Manchester West in Worsley and look forward to welcoming you back again soon. Kind regards, Maurice Abel, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Manchester West

Address: Worsley Brow, Worsley, Salford M28 2YA, England
Location: United Kingdom > England > Greater Manchester > Salford > Worsley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Worsley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Manchester West 3*
Number of rooms: 119
Official Description (provided by the hotel):
The Novotel Manchester West is an AA rated hotel in the historic village of Worsley, ideally located for a business trip with easy access to all major road networks, 12 miles from Manchester Airport and just a short drive from Manchester, Old Trafford stadium, the Trafford Centre and Salford Quays. The hotel features ten meeting rooms, Elements restaurant, room service, a terrace and gardens with an outdoor heated pool and a childrens play area. WiFi access available plus free parking on site. ... more   less 
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Also Known As:
Novotel Manchester West Hotel Worsley
Accor Manchester West
Manchester Novotel
Novotel Manchester West Worsley, Greater Manchester

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