Disappointing hotel. The rooms looked superficially very good but details didn't work for example the plugs for the sinks and the shower. The blind on the skylight was very thin so as soon as the sun came up it shone on the bed. Reception quibbled about us wanting one twin room despite having it in writing about us wanting it. Music from the fiesta started at 2 am and went on until 5.30 am for both our nights stay and the lack of any sound proofing meant it might as well have been playing in our room. Had we been warned at the time of booking there is no way we would have chosen two sleepless nights. The restaurant was good for supper and for breakfast and the spa was fun and relaxing despite the sauna and Turkish bath only being open from 6 pm. Despite all this we loved the countryside and had enormously successful excursions. This was really a 3* hotel pretending to be a 5* one. The staff did not even try to make us feel any happier, even after we complained about the fiesta not making any attempt to calm our moods.
- Official Description (provided by the hotel):
- Once a family-owned summer residence, Hospes Villa Paulita has been transformed into a relaxing getaway located in the heart of Puigcerdà, on the shores of its emblematic lake and surrounded by the Schierbeck Park. The hotel combines nature with nurture in three elegant buildings of 38 rooms: An original 19Th century villa complete with French neo-classical elements and two newly built annexes. The effect is an artful composition of historic and contemporary design, a creative reflection of imagination, and an authentic look to the city of Puigcerdà. The best cuisine in Cerdanya can be enjoyed at the Senzone L’Estany, the hotel’s gourmet restaurant with the best views to the lake; which offers a variety of local dishes, a balanced cuisine between sophistication and tradition. And don’t forget the Bodyna Spa, an experience of pure revitalization for body and mind. ... more less
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- Also Known As:
- Hospes Hotel Paulita