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“Service? Not here?” 1 of 5 stars
Review of Pandanus Resort

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Pandanus Resort
3.5 of 5 Hotel   |   Quarter 5, Mui Ne, Phan Thiet 202277, Vietnam   |  
Hotel amenities
Ranked #2 of 9 hotels in Mui Ne
Top Contributor
77 reviews 77 reviews
36 hotel reviews
Reviews in 25 cities Reviews in 25 cities
93 helpful votes 93 helpful votes
“Service? Not here?”
1 of 5 stars Reviewed January 5, 2007

Pandanus resort has a very nice location, beautyful garden, and nice big pool. Mainly Russians, Brits and Germans on package tour holidays.
Very far from Mui Ne City, and not within walking distance to restaurants and shopping facilities.
Pandanus has two restaurants, one worse than the other. Very poor language and service skills from the staff. The Blue Lagoon Restaurant is a very nice open room, with beautyful decor etc, but both local as well as international dishes is nothing less than a disaster, and even simple questions or requests are answered with a stupid smile, but no action.
Breakfast buffet was invaded by armies of insects.
The General Manager is American, and apparently blind and/or deaf.
I checked out three days earlier as planned, just to move into the much nicer Cham Villas

Stayed December 2006
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed December 27, 2006

we stayed in Pandanus Beach Resort for 14 days and had in the meantime plenty of time to check out the other hotels in the area as well. Pandanus outbeats them all: Ten hectare lush tropical garden directly at the beach (the other hotels often only have water but no beach sand). Adjacent to the beach is a huge free-form pool, surrounding an island covered with palm trees. Lots of wind and kite surfers. Walking distance to the sand dunes, which is convenient. Although a little bit far off from Mui Ne City, you can easily rent a bike and go into town. Best recommendation for this area!

  • Liked — Pool
  • Disliked — Distance to city
  • Tips/Secrets — Try the strawberry milk shake at the pool bar! It's fabulous!
  • Stayed December 2006, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Pandanus Resort

Address: Quarter 5, Mui Ne, Phan Thiet 202277, Vietnam
Location: Vietnam > Binh Thuan Province > Phan Thiet > Mui Ne
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Mui Ne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pandanus Resort 3.5*
Official Description (provided by the hotel):
Built in 2004 within a ten hectare lush tropical garden on a three hundred meter long beach, the Pandanus Resort has a large range of facilities and a variety of different accommodations, all designed to make your stay relaxing and enjoyable. Adjacent to the beach is a huge free-form pool, surrounding an island covered with palm trees. The buildings are designed to complement, not compete with the natural surroundings. The beach is serene and disturbed only by an occasional fisherman in a round pitch basket, or a wind and kite surfer. ... more   less 
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Also Known As:
Pandanus Hotel Mui Ne
Pandanus Hotel Phan Thiet

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