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Reviewed April 9, 2015

We made an express 1 day visit to Yercaud and stayed at the GRT Nature Trails Hotel for 1 night. It is a very nicely built property. Rooms are big with all amenities you would expect from a branded hotel. We stayed in a Valley View room that comes with a huge balcony and some spectacular view of the valley - followed by a really good view of Salem city lights during the night. They also have a skywalk bridge which is really nice.
Breakfast is complementary and is extremely good. Lots of variety. There is a good play area for kids - some adventure sport stuff which you would otherwise not find in other hotels.
Staff was very courteous.
Food was slightly overpriced - be prepared to shell out Rs 500 per person during lunch or dinner.

Room tip: 50% off during weekdays - good deal. Valley view rooms are very good.
Date of stay: April 2015
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
7  Thank kivijay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GRTHotels, General Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded April 14, 2015

Dear Mr Vijay,

Greetings from the GRT Nature Trails,

Thank you for choosing our hotel for your stay. It was indeed a great pleasure reading your positive sentiments which has been passed on to our team who are enthused to do more as per our slogan "The Promise of More". We at the GRT always strive hard to satisfy every guest who are with us. We are glad that you have enjoyed every bit of our hospitality. Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2015

Poor Service quality. Swimming pool closed for maintenance for 5 days. Well planned but not informed during reservation. Its is well planned cover-up for the guest who were taken by surprise after making full reservation and landing to hotel one cannot go elsewhere. Check-in experience horrible.

Date of stay: April 2015
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
9  Thank RavidevPurlin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GRTHotels, General Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded April 14, 2015

Dear Mr Ravidev,

Greetings from the GRT Nature Trails,

Thanking you very much choosing our hotel for your stay. We sincerely regret inconvenience caused to you during your stay as the same was an unexpected lacuna. We will make sure that your forth coming stay will be a comfortable one.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2015

GRT Sky Rocca is honestly the only highlight of Yercaud. Yercaud is not one of the coldest or beautiful hill stations that I have been to in South India. However, let me concentrate on my review of GRT Sky Rocca.
This property is BEAUTIFUL. Set on exactly the 20th hairpin bend, this property is very easy to find. On entry, you will be welcomed by a very enthusiastic front desk, security, bell boy etc who sit you down and take you through the check-in procedure. Once done, you are escorted to your room. If you are in a panorama view room, then you are definitely having a slice of heaven. Its beyond beautiful. You can sit in the balcony and enjoy some YOU or WE time without being disturbed by any sound and enjoy the bustling trees of the ghats and the beautiful birds. Everyone in the hotel is very helpful. None of the staff members pass by you without saying a very honest and beautiful "Vanakkam" which makes you feel so special. The kids playing area is the best that I have every seen. It is kid-friendly, safe and clean. The pool is good but it gets really cold towards the evening, but that I think is the part of being at a "hill station". The restaurant staff Selvan, Chef Muthu and the two trainee ladies are very courteous, helpful and hardworking. They had to boil milk packets that I had taken for my son from bangalore and give it to me in a flask. They always did it promptly without making me wait. Arun is an awesome guy and he has two trainees who assist him who are well mannered, knowledgeable and helpful. Also, there were two interconnected rooms given to me, which made it look like I was living in a big house (I had my wife, kid and parents with me) which I thought was very thoughtful by Arun. However, there are few areas of improvement from my end that I want to suggest.
1. Provide water bottles even on the day of checkout. The checkout is at 12:00 PM and hence, providing 2 water bottles would be a nice thing to do.
2. Add some lights in the kids playing area.
Will I go to Yercaud again, Maybe not. Will I go to GRT again? Ofcourse Yeah!!!!!

Room tip: Panorama Room, its worth the extra money you may have to pay.
Date of stay: April 2015
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
2  Thank VinayakJPrabhu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SHERIFFMOHD, General Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded April 6, 2015

Dear Guest

Thank you very much for sparing your valuable time to share your feedback on Trip Advisor. I was pleased to read that you enjoyed every bit of your stay with and experience all the facilities. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for everyday.

Thank you for your wonderful words of encouragement. Your recognition of facilities of our resort, quality of our food and service is indeed heart warming. It will give me a great pleasure to share your compliments with the team.

We all look forward to welcome you again and hope to exceed your expectations by truly demonstrating our service philosophy of “The promise of More"...

N. Mohammed Sheriff
GRT Nature Trails Sky Rocca
Yercaud

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Reviewed April 4, 2015

This was our third trip to Yercaud and the third time staying at the GRT Nature trails hotel. It was an amazing experience again staying here. The staff are extremely helpful and polite. Views from the balcony are amazing as usual. But the best part this time was the food. The vegetarian fare has improved tremendously. The breakfast is one of the best we have eaten so far in all the hotels we have visited in the past.

The rooms are very well maintained and extremely clean. It comes with a mini fridge and a electric kettle to make tea/coffee.Remember to close windows and doors though because of the monkey menace. In the mornings, one can spot some beautiful birds with a equally beautiful view of Salem from the balcony. The sunset is equally beautiful to see too. Last but not the least is the evening lights coming on in Salem, which is an amazing sight to watch.

The only suggestion we have is that the indoor games area needs a little attention. Some of the table tennis bats were broken , the ball in fooseball was missing. Just this small attention would have been the icing on the cake. An addition of a spa would attract more tourists i think.

Overall, we would keep going back to GRT nature trails anytime we are in Yercaud. If all you desire is a relaxing and peaceful holiday this is the hotel to be in.

Date of stay: February 2015
  • Trip type: Traveled as a couple
    • Cleanliness
    • Service
3  Thank DHL_80
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SHERIFFMOHD, General Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded April 6, 2015

Dear Guest,

It was a pleasure to have you stay with us during your recent visit to Yercaud. We sincerely appreciate and thank you for sparing your valuable time and posting such a delightful review on Trip Advisor.

Thank you for your wonderful words of encouragement. Your recognition of facilities of our resort, quality of our food and service is indeed heart warming. It will give me a great pleasure to share your compliments with the team. We also made a note of your comments about indoor game materials and we replaced the same with new ones with immediate effect.

We hope that GRT Nature Trails Sky Rocca, Yercaud remains your preferred resort on all your future visits to Yercaud and hope to exceed your expectations by truly demonstrating our service philosophy of “The promise of More"...


N. Mohammed Sheriff
GRT Nature Trails Sky Rocca
Yercaud

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Reviewed April 2, 2015

Nature trails is a very good weekend getaway at Yercaud, ideal for family or for a visit with friends. The drive from Salem to Nature trails was a feast for the eyes with scenic beauty and extraordinary view. The hilly road is a two way one with 20 hair pin bends and requires great caution. However it is a thrilling experience.
The rooms were quite luxurious, spacious and comfortable with an attached terrace overlooking the swimming pool. The hotel has quite a few amenities like indoor games, play area for the kids, a decent swimming pool, restaurant with good food and drinks.
The icing on the cake is the skywalk which gives the view of Salem town. It was really mindblowing in the evening with the chilly breeze.
All in all a wonderful experience.
The only thing which put us off was some game and music show which was organised on the saturday evening in the amphitheatre right outside our room. We had come for a relaxing and peaceful break and the din and bustle created by the organisers (with loud speakers) was a dampener on our Saturday evening. Was a pleasant stay otherwise!

Room tip: Valley view rooms are better but pool view rooms are more spacious
Date of stay: March 2015
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank NirmalaSurajit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GRTHotels, General Manager at Great Trails Yercaud by GRT Hotels, responded to this reviewResponded April 14, 2015

Dear Ms Nirmala,

Greetings from the GRT Nature Trails,

Thank you very much for choosing our hotel to stay. It was indeed a great pleasure reading your positive sentiments which has been passed on to our team who are enthused. We at GRT always strive hard to satisfy every guests. Your positive feedback is a morale boost to our team to do more as per our slogan "The Promise of More". Please do stay in our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels,com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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