Service is not upto the mark. Struggled a lot to have rice ready for my 11 months old kid. Always they were late by 1-2 hours to make the rice ready. For adult it is ok to wait for the food, but for kid of 11 months, it was too much to wait for 1-2 hours! Though we have asked them 2-3 hours before the food time to keep the rice ready (so, in average they took more than 3 hours to prepare rice - that also in pressure cooker!). Also, hotel people did the job in a hurry, finally we ended up having almost raw rice for my kid! Hotel location is no doubt very good, but I don't think people just pay money for location - hotel management should give a closer look in improving the service. Even I saw twice hotel people were fighting either on their own or with guests on service issue...
- Also Known As:
- Sterling Hotel
- Official Description (provided by the hotel):
- Sterling Holidays Rock Perch sits atop the mighty Shevaroy Hills, overlooking lush coffee gardens, the Mettur Dam and Salem City. It is located at a vantage point in the Servarayan Hills, surrounded by the serene and aromatic ambiance of coffee and spice plantations. Almost 4,700 feet above sea level, the nearby Yercaud Lake adds a scenic charm and tranquility to this jewel in the Sterling Holidays crown. Key tourist spots are a walking distance from the resort. ... more less
- Reservation Options:
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