We were at Sandals Whitehouse Nov24-Dec1/06 and enjoyed for the most part our first trip to Jamaica and first trip to a Sandals resort. We have been to Cuba twice, Dominican twice and Mexico once so we compare to what we've experienced at the other resorts.
Our holiday started off bad as a result of Air Canada informing us and several other customers that we were on standby because of overweight cargo from other passengers. We didn't know if we were going to make the flight until 10 minutes before boarding. Considering that Air Canada deems the cargo is more important to get on the flight than the paying passengers I doubt we will fly with them again. The sickening feeling of wondering whether we would be on the plane is not worth the fact that the planes are roomier than other planes we have been on. At least with Sky Service we didn't have to worry whether we would be on the plane or not.
The ride to the resort is on narrow, windy roads which gives a wonderful view of the beautiful countryside. The down side is the speed at which some of the drivers travel making one wonder and hope you get there safely. The drive didn't bother me but both times it affected my husband negatively even though he took gravol which only seemed to help a little.
We found the weather to be perfect for us. It was warm with very little humidity every day. It was sunny and clear in the morning and for the first few days it clouded over for several hours in the afternoon and sometimes rained and then it stopped for the evenings. I think we only used our umbrellas once. It had rained the previous week and one of the employees made the comment that he would be glad when the cold front passed. I said that he had no idea what a cold front was and that our cold fronts were below zero. We all laughed and he said yes but it was cold for them.
We stayed in the French Village on the second floor close to the end which was a short walk to the pool, beach restaurant and beach. We loved this area because of the location. We walked every morning on the beach up to the restaurant for breakfast and never had a problem with the distance. We both enjoyed the walking for the exercise. This wouldn't be ideal for anyone who has mobility problems but it didn't pose any problems for us.
We thought the whole layout, buildings, landscaping and beach was gorgeous and liked everything about it. Lots of chairs for everyone at the beach except for the day they did the photo shoot and they removed all the hundreds of beach chairs and only replaced them with a few of the padded pool chairs. This was annoying because they didn't replace all the chairs that we and others were using so when we came back from lunch there was nothing to sit on until I found some chairs that weren't being used and dragged them down. When we were there there was no seaweed in front of the French village, a little in front of the Dutch and the most was in front of the Italian village so I thought our area was the best for swimming, with the Dutch area second.
The water was never rough enough that one couldn't go in the water. The only down side was the occasional jellyfish which were so clear you didn't see them until you got stung. It seemed the jellyfish were more prominent in the afternoons than the mornings. I got stung a couple of times on different days and the last time left a large welt and then when it disappeared it left a burn mark which has discoloured my skin but it wasn't any big deal. We also noticed a few bite marks once and a while which we assumed were from the sand flies but they were never itchy and didn't bother us.
There are 7 food outlets and we don't usually eat a la carte because we enjoy buffets better but that is what is offered so we tried them all. The resort was less than half full when we were there so we never had any long waits to get in to any of the restaurants. We enjoy trying different foods so we never ordered anything that we would normally eat back home. The only restaurant we were really disappointed in our meal was at Eleanors and that is only because we didn't enjoy what we had ordered.
We enjoyed the nightly outdoor shows and ended every evening at Cafe de Paris which quickly became a wonderful habit. We didn't bother with the disco so don't know how it was. We found the staff to be friendly and very helpful. If you have a problem or are unhappy about something,don't be afraid to mention it to management. If the lobby staff doesn't seem too interested in your concerns, leave a letter to be given to the manager and it will be looked after.
There is so much more that could be said but even though there were a few glitches they weren't serious enough that we wouldn't return.We didn't participate in the various activities but we went for relaxation and that is what we did and loved it. Compared to our other holidays it rates as one of our best, ties with our Playa del Carmen holiday last year and we will definitely try another Sandals in the future.


(18 votes)


