Stayed at Armathwaite Hall on a package. I would agree with other reviews , it is a beautiful hotel in lovely settings and the spa was brilliant. We stayed in a deluxe room which was large and comfortable - were signs of an old building but i felt this just added to the character.
The staff were friendly and attentive (some did seem to have langauge difficulties though) but always keen to help. The evening meal was great and I thought the breakfast was good also.
Now for the negative. We used the spa on the morning we left and decided to have the included cream tea before heading off. This was served in the conservatory with beautiful views of the lake. The waiter brought our scones and coffee on a lovely silver tray and was very pleasant , however he did not warn us the milk in the silver milk jug had been steamed so when my husband went to put milk in his coffee the handle was very hot and burnt his fingers. I went and mentioned this to another waiter as we thought this was very dangerous , an elderly person could have possibly dropped this scalding milk into their lap. I asked for some ice for my husbands hand. About 10 minutes later the original waiter came and asked was everything ok , not sure if he had been sent or just out of courtesy. We explained to him what had happened and he said "you should have used the serviette provided" , which of course we would have had we been warned the milk jug was hot, we again requested some ice - by this time the finger was blistering. The waiter did apologise profusely but I was disappointed that no-one seemed overly concerned that someone had been burnt and I am concerned no lessons were learnt from this unfortunate incident.
Overall a lovely weekend but left with my husbands sore fingers on a bit of a downer.
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- Also Known As:
- Armathwaite Hall Hotel Bassenthwaite
- Armathwaite Hall Keswick
- Armathwaite Hall Hotel Keswick
- Armathwaite Hall Bassenthwaite/Keswick, Lake District