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“Relaxing time” 5 of 5 stars
Review of Holiday Inn Resort Grand Cayman

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Holiday Inn Resort Grand Cayman
3.0 of 5 Resort   |   278 Crighton Drive | Crystal Harbour, West Bay, Grand Cayman (Formerly The Grand Caymanian Resort)   |  
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Ranked #3 of 3 Hotels in West Bay
Perkiomenville, PA
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Relaxing time”
5 of 5 stars Reviewed 2 days ago NEW

This hotel is a little bit remote. If you are looking for a quiet relating time, this is the spot for you! Hotel staff were very friendly and helpful. Restaurant food was delicious, service was a bit slow but I had nothing else on my agenda so again a very relaxing time. Their was an issue with internet service and the staff worked diligently to see that it was restored quickly. There is a dock to walk out and view the water, we saw many starfish, trumpet fish, 4 Eagle Rays, some colorful fish about 6 - 8 inches long and one dark long fish about 4 feet long. I am a timeshare owner at this resort and I still love my visit each year!

Room Tip: Our room was first floor, poolside and we could watch the passing sailboats and other water craft.
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  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    68
    62
    34
    17
    13
See reviews for
34
75
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • Russian first
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English first
Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 2 days ago NEW

Staff upgraded us to a suite with water and golf course view. Clean Rooms. The location is good and they have a shuttle. If you rent a car this hotel will be perfect. If not, make sure you have travel arrangements as the shuttle ends at 5 pm. Nice Pool and Bar area. Enjoyed our stay.

  • Stayed May 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for two weeks to visit family who live here it is not located on seven Mile beach but they do have a shuttle bus that runs every hour .we can not fault the hotel the staff are fab and friendly they couldn't do enough for us .its clean lovely views great staff well done to all at holiday inn grand Cayman

  • Stayed May 2015, traveled with family
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We booked this room on Expedia and normally when we pay on Expedia, the charges include everything. We were blown away to have to pay an "Energy Surcharge" of almost $25 for two days as wel as a "Resort Service Charge" of over $49 for two days. All in all we paid $625.08 to stay at this hotel for two nights and it was not worth it in the least. We found the beach at the resort to be lacking and there really wasn't anything special about this hotel at all. The beaches on the east side of the island are much nicer and more swim friendly. Granted Crand Cayman is pricey but there are much nicer hotels on Governer's Beach that offer more restaurants and attractions within walking distance unlike this hotel which is out on it's own. I would not reccommend this hotel nor would I stay here ever again.

  • Stayed February 2015, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

Stayed in a suite with a nice view of the golf course and water. Room was comfortable and very spacious. All the staff were very helpful and friendly. Housekeeping did a decent job, but did forget to replenish the towels on the first night. One thing about the hotel that was a little annoying but tolerable was the long drive in and out of the resort.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Great staff in Hotel and restaurant brutal internet If your there for vacation its a nice spot and clean if your there on work you might want to find another place with better internet. Thank god staff was good

  • Stayed May 2015, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon M, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review, 1 week ago
Dear Mr. Fred C,

We are delighted to hear that you enjoyed your stay at our hotel.

In regards to the internet there was a minor problem and we are happy to report that the internet has been upgraded and is now up and running.

We look forward to welcoming you back to The Holiday Inn Grand Cayman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lee's Summit, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We loved our stay here. There was always room at the pool and we loved the pool bar. The restaurant food is good but the service is a little slow. The hotel is not on 7 mile beach, please do not believe anyone who says this. I would recommend a rental car, which we always get when we go to Cayman. We love the botanical gardens and they are on the East End, which is about a 30 minute drive. The hotel is about a mile and a half from 7 mile beach closer if you walk but again I would recommend driving. The wifi service was down one day due to the internet service provider being down.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon M, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review, 2 weeks ago
We are so happy to hear that you enjoyed you vacation while staying with us.

We understand that you could have chosen a number of places to spend your vacation we are stayed chose us.

We always strive to make our guest feel at home and relaxed and your reviews are much appreciated.

We look forward to welcoming you back to The Holiday Inn Resort Grand Cayman very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Grand Cayman

Address: 278 Crighton Drive | Crystal Harbour, West Bay, Grand Cayman (Formerly The Grand Caymanian Resort)
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > West Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in West Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Resort Grand Cayman 3*
Number of rooms: 174
Official Description (provided by the hotel):
Located on the northern coast of The Grand Cayman Island, The Grand Caymanian Resort takes any ordinary vacation and will transform your trip into the ultimate restful, romantic, and fun getaway. Just off the beaten path in Crystal Harbour overlooking the beautiful North Sound, our resort provides quiet tranquility for those seeking relaxation. Lay out by the pool, or take a leisurely swim in the stunning, crystal clear ocean. Our property also features amenities for those looking for a bit of fun. Rent from our on-site Jetski rentals, or grab some bikes and explore the Island at a slower place with the entire family. Guests can choose from modern rooms and suites, featuring balconies and gorgeous views of our beautiful island. The sun rises directly over the center of the resort each morning, so catch the sunrise, and then catch up on sleep later with a little poolside nap. With a private, secluded location, rentals for fun in the sun, and close proximity to Seven Mile Beach, our Grand Caymanian Resort is the perfect vacation spot for families, honeymooners, and local staycations. We look forward to welcoming you with our warmest hospitality soon. ... more   less 
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Also Known As:
The Grand Caymanian Hotel Grand Cayman
Grand Caymanian Hotel
Grand Caymanian Resort
Hotel Grand Caymanian
Holiday Inn Resort Grand Cayman Cayman Islands

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