We stayed at this new Premier Inn on the 7th and 8th December.
We went out to see some friends on the Friday night and on returning to the hotel at about 11pm we found that there were no parking spaces left. We had to park in a side street some distance from the hotel.
On arriving back at reception, we queried this with the person on duty. The response was basically that they couldn't care less, that the hotel website stipulated that there was a shortage of parking and that we would have been told when we booked.
I had spoken with the hotel twice that week and at no stage was I informed that there were not enough parking spaces to go round. Further, on dropping our key off before we went out, reception had not told us that we may not get our car back into the car park.
I appreciate that hotels will not always accommodate everyone's cars, but had we known that fact on booking, we would have cancelled.
It effectively means that once your car is parked, you go out in your car at your peril. I certainly don't think that this hotel is good for single women as the roads that you have to park in (if you can't get into the car park) are quite dark.
The room was just like any other Premier Inn and was clean etc. but we were not impressed either with the attitidue of those on reception or by the fact that the car parking issue was not made clear to us.
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- Also Known As:
- Premier Inn Bournemouth / Ferndown Hotel Ferndown
- Premier Inn Bournemouth / Ferndown Dorset, UK