If you like remote accomodation, beautiful scenery, romantic hideaways and historical sites, this hotel might be under consideration when planning a trip to Mallorca. We found it via hrs.de and paid € 120.00 /room, breakfast included. From the first look at it , the "luxury finca" was superbly located, recently refurbished in a traditional style (as far as we can judge it) and looked great. Until we found at the first night, that there was no hot water. This problem had not been fixed to our satisfaction throughout our five nights' stay. Service quality was inconsistent depending on who was on duty.
The hotel did not live up to its acclaimed "luxury living". We had to ask for an extra heater (provided only in one room), the telephone did not work in one room, windows were filthy, dvd was lacking in one room, as if the rooms had not been checked and made ready upon our arrival.
Our overall impression was that this hotel would benefit from more professional attitude when it comes down to service and customer-oriented problem solving as well as more professional management.
We would not chose this hotel again.
- Also Known As:
- La Posada Del Marques Esporles, Spain - Majorca
- Official Description (provided by the hotel):
- luxury, converted 16th century Majorcan finca, located just 4 km from Esporles, on the southern branch of the mighty mountain range of Sierra de Tramuntana.This mansion was converted into a luxurious 4-star hotel retaining many of the original architectural features were preserved. Now the hotel is a clever fusion of architecture from the late middle ages, modern elements and functionality.Nestled up on the mountain slope of the La Fita del Rams at an altitude of 510 metres, close by there is a nature reserve with breathtaking views over the south of the island.Hotel Rooms: 17 ... more less
- Reservation Options:
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