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“Fantastic mountain location” 4 of 5 stars
Review of Hotel Parador de Cruz de Tejeda

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Hotel Parador de Cruz de Tejeda
4.0 of 5 Resort   |   Cruz de Tejeda | Las Palmas, 35328 Tejeda, Gran Canaria, Spain   |  
Hotel amenities
Ranked #1 of 4 Hotels in Tejeda
Bath, United Kingdom
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Fantastic mountain location”
4 of 5 stars Reviewed November 23, 2012

We stayed here for 7 nights in November - the first 2 days there was a lot of mist and fog so no views, but once it cleared it was lovely. The drive to the hotel from the airport took a good hour, the roads are VERY windy and steep, but it is worth it. The car park at the hotel itself is very small, we parked in the (free) public car park just up the road (which is very close to the hotel side entrance) which was fine.

The receptionist spoke very good English and was helpful. I was worried when I read reviews on TripAdvisor about having to pay for the spa - but she told us that as we were staying 7 nights the spa was included in the price! Otherwise it's about 20 Euros a person!

We spend most of our time walking in the mountains, so it was a good location from that point of view. Though we did venture down to the coast a couple of times, which was an arduous drive!

Dinner in the hotel was really good, though a little pricy. We discovered after eating there on the first night that unless you're really, really hungry there's no need to have a starter - they ply you with a bread roll (does cost a Euro or so extra - and one night we didn't have a bread roll but they still charged us - it seemed petty to complain for 3 Euros!) and even bring you an appetiser! (Which is free/included). The mains are huge and we never had enough room for dessert. The wine list is good.

We ate in the restaurant three times and it was consistently good. The menu was the same all week though. The waiting staff were all very nice and appreciated the little Spanish that we spoke - though they did speak some English themselves.

One evening we ventured to the Yolanda restaurant over the road from the hotel - the food was nice but actually turned out to be more expensive than the hotel!!!! They didn't give us a food menu but verbally suggested their special dish, which was probably a mistake! Also the staff were closing up and literally had their coats on before we'd quite finished - though to be fair in the guidebook it said they closed around 8 - but you think they would've been a bit more patient with us!

The other two cafe/restaurants over the road never seemed to be open in the evening, so dinner choices are a bit limited. (One afternoon about 5pm we did sit down on the outside chairs at El Refugio in anticipation of having a beer, but the staff ignored us and simply closed the door! Needless to say we didn't bother trying to go back).

Anyway, back to the Parador! The Spa was really nice - we went on Tuesday, Wednesday and Thursday evenings. We didn't book for Tuesday and Wednesday, so when we turned up on Thursday we were surprised to be asked if we'd booked - the hotel starts to get busy in the run up to the weekend. Fortunately there was space for us to go into the spa that evening (it did seem busier than the previous nights). There's a weights and fitness room too, if only we'd remembered our PE kit........

We had a deal where breakfast was included in the room rate. The breakfast was amazing - so much choice; fruit, yoghurt, juices, cereals, cakes, doughnuts, cold meats, cheese, bread, eggs etc.... And the coffee is very strong!

The hotel room itself was perfectly comfortable, a nice size with a private balcony looking out over the view. The bathroom had two sinks which was a bit of a novelty! All very clean and spacious. The bed was two twins, (pushed together) but it did say when we booked it that double beds were subject to availability so we weren't worried. There's only a couple of English TV channels but to be fair you shouldn't be on holiday watching TV anyway! (And Grey's Anatomy in Spanish was quite amusing).

We had to leave at 3am on our last night to catch a 7am flight, the hotel kindly put us together a picnic bag each for us to have for breakfast, which was a nice touch.

Overall we had a really good experience at this hotel, though I can see if you only stay a couple of nights and have to pay for the spa the cost could rack up.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Sweden
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 12, 2012

This hotel is located in the mountain area of Gran Canaria. It's perfect if you like to go hiking on the mountain paths. One day we went to Tejeda and back on foot, another day we walked to Teror and the last day we walked to Artenara. The views on these walks were terrific. It's not as hot in Cruz de Tejeda as it is down by the coast. This facilitates walking a lot. The mountain paths are, most of them, clearly signposted, but there are few places where you could get lost. In the reception of the hotel, you can ask for maps of different walks. These are free. The hotel itself has nice large rooms which are properly cleaned. The reception staff speaks good english, the staff in the restaurant speaks some english. The view from our room was nice, and you could hear the wind in the pine trees when sitting on the terrace. The breakfast was excellent with lots of things to choose from (youghurts, breads, lots of pastries like croissants and donuts, hot dishes, cold cuts, vegetables, juices...). The four course dinner was somstimes very good (liked the duck, for instance), sometimes average. We had half-board. Cruz de Tejeda itself is a miniscule place with only a few houses, don't expect wild nightlife or good shopping. There were a few small shops close to the hotel (selling snacks and souvernires). It was cheaper to buy mineral water there than at the hotel. The hotel had a spa with sauna, steam room, indoor and outdoor pool, jacuzzi, various showers and massaging water jets. All in all a very nice, calm hotel if you like to go hiking in the mountains.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rendejo
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 8, 2012

Booked this parador for two nights in our one week stay at Gran Canaria, because of a very positive experience llast year with the parador in Tenerife. InTenerife the environment and setting was certainly as spectacular and special (view on the Teide vulcanoand its surrounding moonlike landscape), and in addition the atmosphere in the hotel was very relaxed. Nothing of that in the parador in Cruz de Tejeda,; we found the atmosphere cold, in particular in the dining (and breakgast) room where very pompuous classic music was played all the time, and guests were conversating tongue in cheek or not at all: it really felt like being at a meal after a funeral. Rooms are OK, but the nice views on the mountains and valleys are hindered by trees: the famous roque del Nublo was not visible from our room as trees were standing in our sight. Like other reviewers already mentioned, the restaurant prices are high, while the quality of the food isn't (indeed paella wasn't freshly cooked but composed of defrosted bits and pieces). Regretted to have tranferred from our cosy hotel at the saeside to this place, as there we got better service, atmosphere and food for less than half op the price as in the parador. One final note: after dinner the place is completely dead and dull. The bar and restaurant in front of the Parador close at 7 pm and there are no others in miles around. Only entertzinment is the spa, but at a surcharge of 25€/person!

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holland
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 22, 2012

if you like nice views, you will find it here.Beautifull balconies at every room. Nice walking area as well, but you will need a good condition. Room itself is up to standards. As well is the bathroom. You will need a car to come here.

Downside is the restaurant. Very big and unpersonal. the chef likes 'a lot on the plate'. It is overcomplicated, could be much nicer if the chef would keep it fresh and simple. Have eaten much nicer in Gran Canaria for half the price.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 24, 2012

Visited in early July as a break in a fortnights holiday mainly on the beaches; summer low season is an understatement; only three couples in entire hotel . Service consequently exceptional. Room has magnificaent view over towards valleys and distant coast, lights of Tenerife visible at night. Makes sure you get one on upper of two floors in this wing. Roads not for nervous drivers but surface good and very little traffic.
Drive up from southern coast is scenic but best views from the higher circuits and waymarked paths closer to Tejede. Meals proved excellent if choice on menu a little limited. Breakfasts exceptional.
Spa access is only once per day so consider this if planning a relaxing visit, it wasn't clear on booking so we negotiated additional entry!.

Room Tip: Best views from the upper of the two floors in main wing.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottish Borders
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 13, 2012

We only stopped at this hotel and used the restaurant while out on a drive up to Roque Nublo.

The hotel looked great and the views were stunning. We ate in a small bar/ restaurant with a panoramic window which looked out across teh mountains and valleys and across the sea to Tenerife.

The place was clean and the staff attentive. We seemed to have the place more or less to ourselves, seeing only one other person.

We were only looking for a snack and both ordered burger and chips and a coke. One of the best burgers I have ever enjoyed, cooked fresh, plenty of it with loads of extras (bacon, egg, salad etc). Good value although not cheap. We were really pleased we had stopped here and although it was only a lunchtime snack it was one of the best meals we had during our stay on the island.

The hotel was not easy to get to being away in the hills but if you are looking for somewhere that seems to me to say this is remote luxury with a great view then this would appear to be the place.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
95 reviews 95 reviews
34 hotel reviews
Reviews in 59 cities Reviews in 59 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed August 31, 2012

We stayed in this Parador Nacional early August 2012. Since it was the low season, it was almost empty something which made our stay extremely quite and relaxing: the second day, we were alone in the Spa!
The views over Roque Nublo from the terrace of the room were just fantastic, at least the first day (we were unlucky the second day since the "calima" impeded us to benefit from the amazing view).
The staff was very friendly and the food of the usual high quality in Paradores. The hotel has been recently renovated and everything is branded new.
Just one thing that should be improved (but does not depend from the hotel): the road signals. We found the only traffic signal indicating "Parador" 200 meters from the hotel!!! This is not very helpful specially if your GSM decides to bring you through the smallest roads and villages of the island (if you realize that this is happening or might happen, just switch if off before you get stuck in the middle of nowhere).

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Parador de Cruz de Tejeda

Address: Cruz de Tejeda | Las Palmas, 35328 Tejeda, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Tejeda
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 4 Hotels in Tejeda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Parador de Cruz de Tejeda 4*
Number of rooms: 43
Reservation Options:
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Also Known As:
Hotel Parador De Cruz De Tejeda Gran Canaria

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