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“Quiet, secluded relaxation” 4 of 5 stars
Review of Palm Island Resort & Spa

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Palm Island Resort & Spa
3.5 of 5 Resort (All-Inclusive)   |   Palm Island | St. Vincent & The Grenadines, Union Island   |  
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Ranked #1 of 5 Hotels in Union Island
Nashville, Tennessee
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
116 helpful votes 116 helpful votes
“Quiet, secluded relaxation”
4 of 5 stars Reviewed January 8, 2012

We visited Palm Island in May 2011. This was our 8th all-inclusive vacation, but our first to a resort this small. We’ve visited 4 Sandals properties (in Antigua, Jamaica, St. Lucia, and the Bahamas), two properties in the Riviera Maya, and one in the Dominican Republic. All had between 200-1200 rooms, with an average of about 450 rooms. This resort has ~50 rooms/suites. I was initially worried that it might be too small, and that we might get bored with the lack of connection to the outside world (no TV, internet, radio, etc.), but surprisingly, we both enjoyed the private seclusion that this resort provided. We were looking for an escape from the hustle-bustle of our everyday lives, and this was the perfect solution for us.

A few words of advice up front: if you are looking for a lively resort with an active night life and lots of activities, this is NOT the place for you. This resort is very small, very private, very secluded, and thus, very, very quiet. However, if you, too, are looking for a complete escape from a busy life, this might be the place. If your definition of a “luxury resort” is a sparkling new hotel with lots of over-the-top amenities, butler service, and the ultimate in pampering, you will most likely be disappointed here. The luxury found here is the privacy and absolute relaxation provided by this secluded little island.

I initially considered this resort because I had two friends who had both been there and had good things to say. Location-wise, Palm Island is an absolute jewel. As the name denotes, the resort is on Palm Island, a tiny private island off the coast of Union Island in the Grenadines. Other than the resort itself, there are only a few private homes on the island. Getting there was a bit of a challenge… It was a two-day journey for us each way; we flew into Barbados, then caught the island hopper to Union island, and finally a ferry to Palm. If we ever returned, we would probably choose to stay 8-10 nights. Our trip this time was 10d in total, but only 6 were spent at the resort—the rest were spent en-route.

I spent quite a bit of time researching the room choices. We are people who need air conditioning to survive in the tropics, so we booked one of the suites, since they claimed to be fully-air conditioned. We struggled a bit, as the A/C did not cool the room to below 75 degrees at any time, no matter how long/high we ran it. Part of that problem might have come from the fact that the door was louvered, and outside air continually came through. That said, the door was the only portion of our room that did have louvers. When walking around the rest of the resort, most rooms had louvered windows on 3 sides of the room. We talked to a few couples staying in those rooms, and they claim you can close the louvers and run the A/C. Not sure how well that would work though… Our suite was quite large and laid out well. We were in one of four rooms on the south-west side of the resort, past the boutique and Sunset Grille. We had a wonderful view, and the privacy was great, but both my husband and I felt that it could not compare to any of the rooms that we have stayed at in the past. Remaining ocean-front rooms in the resort are spread out around the main restaurant, and palm view rooms face the center of the island.

This was, by far, the smallest AI resort we’ve ever visited. In the past, I’ve made choices based on available activities and restaurants. This is the first time we’d been to a resort where there was only one main dining option. I was a bit worried going in, but my husband and I both agreed that the food we had here was some of the best that we’ve had on any AI vacation. Breakfast options were a bit limited, but it wasn’t a real problem. Lunch can be found at either the main restaurant or at the Sunset Grille; the menu did not change from day to day, although the menu at the main restaurant was different from that at the Sunset Grille. We ate most of our lunch meals at the Grille as it was right next door to our room. The dinner menu at the main restaurant was different every night of our 7n stay, and we had no problem finding something we liked each night. It was a 5 course meal—aperitif, appetizer, salad, entrée, dessert—and sometimes took a little while to finish. Wine choices were limited, but we enjoyed the house white just fine. At the time of our stay, the resort was less than 50% capacity, so we never had to wait to be seated, no matter when we showed up for dinner (anywhere from 7pm to 8:30pm). One night during the week, they have a beach BBQ, and it was fabulous! Grilled chicken, steak, pork, and seafood, including fish, shrimp, and whole lobster tails.

The beach was beautiful and quite large. There was some good snorkeling on the south-west side between the two resort docks, and on the north-west side in front of the oceanfront cottages. We did get bitten by the sand-fleas, but not too badly, and mainly on a cloudy days. I would definitely recommend using the bug spray that the resort supplies if you go to the beach. The pool is on the interior of the resort. It was very quiet. In fact, 3/6 days we were there, we were the only people at the pool! And even on days when other people were there, there wasn’t a problem finding a chair.

All in all, we had a wonderful, relaxing vacation, and all was pretty much as expected. I’m giving this trip a 4-star rating only because while they claim that this is a ‘luxury’ resort, it didn’t feel overly luxurious in many regards, and a lot of ‘extras’ that we have come to expect at other AI’s such as the Sandals properties weren’t included here. The true luxury at Palm Island is the pristine Caribbean location and the absolute seclusion. If you are looking to escape, and want no connection to the outside world, this kind of luxury is priceless.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Auburn, California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 7, 2012

We enjoyed our 2nd Annual (a tradition now!) Holiday Trip to Palm Island immensely - the place keeps getting better and better and of course the location can't be beat. We stayed in an Island Loft, which we love for its privacy and spaciousness, and it was sparkly clean. The grounds look wonderful, so special thanks to the Groundskeeping staff for keeping up with that challenge! Chef Baka's food remains unbeatable, and while the staff had turned over some since our last visit, they still paid attention to every detail and clearly have great passion around pleasing guests. Dexter, Richard, Kenneth, Keon and Luke are wonderful at the Bar, mixing their own special drinks and keeping their spirits up, even when things get pretty crazy. Madonna, Olive, Antonetta, Sherva, Kevin, and ALL of the service staff in the dining room work hard to delight and they succeed. And, of course, Grafton is lovely and gracious and keeps everything going at meal time, which is no easy feat. If I were receiving this level of quality at another place, or even another time of year, I would be impressed but not amazed - I mean, it isn't as difficult to buy high quality food when you have plentiful sources, nor is it as hard to manage holiday logistics in locations that completely understand and cooperate with the tricky and diverse expectations of international travelers over Christmas and New Years. But this is a tiny island in the middle of a relatively tiny country with a strong and pervasive culture - and "island time" rules - so keeping things stocked and making it all "work" over Christmas and New Years is really quite nearly a miracle. Menus are very diverse - great seafood, of course, but also amazing steaks, duck, lamb, soups, and local dishes. I had the BEST seafood risotto that I've ever had, with the risotto perfectly prepared and seasoned. Chris is to be commended for transforming this place into the gem that it is. He has done a brilliant job, simply put. Combining his successes with the perfect temperature, warm breezes, crystal clear ocean and peaceful atmosphere leads to the perfect way to end a stale year and to start the new one - we will be booking soon for next year's fun!
If you go, make sure to (1) bring a days worth of necessities (swimsuit and something to wear to dinner - that's all you need) as luggage is tricky, depending upon your arrival time (2) use the insect repellant - we were NOT beseiged by insects, but some folks are more sensitive than us so you should at least use what they offer to keep yourself comfortable (3) explore the island - great nature trails and vistas, beautiful and unusual plants, hermit crabs, lizards, goats, and completely private beaches and (4) remember that you are not at the Four Seasons - this is remote island luxury, which is different from city luxury! Also, if you want to scuba dive, inquire/book as soon as you get settled in, as the trips can be limited. The diving is very nice - not world class, but the water is warm, the fish life and coral plentiful, and we were treated to spotted rays, a turtle, and many other terrific sightings.

Room Tip: Folks in the ocean front rooms seem to love them - we like the Lofts because they have ocean views...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 22, 2011

We went back to Palm Island for the third time in November, and now the hard work Chris ( the GM) has done is really paying off. We first went about two weeks after he arrived in 2009 and it was great, we returned last year and some things had improved but it was struggling to adjust to more people and new ways of working. This year however it has settled into the new regime and is so much better!

We arrived to be greeted like old friends by Chris and his team. We had been upgraded to the stunning Sea Grape suites which are huge and secluded from the main area of the resort. These rooms are still quite new and I would recommend them to anyone...big, modern and luxurious - two showers, two sinks, a double bath, huge seating area, dining area and a lovely terrace which is private and looks over the beautiful sea.

The food has improved no end, as has the service. Chris has brought in some bar staff who have worked on cruise ships for years and you can see the difference. The bar is always manned, the pool and beach service is now up and running and they are so efficient.

The dining service has also improved heaps - although it did deteriorate significantly when Grafton (the Dining Room manager) was off for a couple of days. He clearly holds it all together but when he was not in the food was soooo slow we nearly gave up on it. Grafton..no more leave!

The overall island appearance has been improved with more grounds maintenance over the back of the island. The one area that has deteriorated is the reception service, it was nowhere near as effective as is used to be..they lost our checking in sheets, forgot to charge us for some trips etc etc. My husband asked for a bouquet of flowers for our anniversary and a special table set up at breakfast. The bouquet arrived but the table didn't and the little card and champagne from the resort arrived in our room at 10pm that night! There was definately a feeling of disarray with the admin side.

One final minor irritation..the resort ran out of a fair bit of food and drink when we were there (not because we are alcoholics or anything!) I appreciate that it has to be brought from St Vincent or Barbados but running out of Baileys for two days? Really? And lettuce???? More foward planning needed!

There are some tips to share for this resort:

The weight limit is 23kg and 1 checked case per person for the internal flight. Anything heavier is chargeable and may not make it on the same flight

Always pack a change of clothes for evening and day as if your main flight is late your luggage may follow the following day. Always put something unique on your cases as in Barbads they find your luggage and transfer it to SVG Air so it makes it easier for them to find if you stick an orange ribbon or something on the handles.

The shampoo, conditioner and mozzie spray that the resort provide are good so don't waste your baggage allowance on taking your own.

The hairdryer in the room is also fine - the heat means you will never have good hair so again don't bother packing one!

Take plenty of painkillers as they cost a fortune at the island shop!

Book a meal at the heart tree in advance or as soon as you arrive as it books up really quickly.

As ther reviewers have already said, the mix is Brit / Canadian and American. Age range is from 30 - 70. The entertainment is fun but really don't expect to be entertained here - the island is beautiful, tranquil and isolated. Its purpse is to give you a relaxing holiday so party lovers should stay away! You will be in bed by 10pm..but then you will be on the beach at 7am for another day in paradise!

It might not be perfect gut it is perfect for us...and we are going back in May for a much longer stay! All the staff are amazing so we can't single anyone out - and we look forward to seeing you all again soon!

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 17, 2011

My husband and I had the best week of our lives. First of all the staff is amazing. This is the best and most friendly service I have ever received. Everyone is kind, charming, and helpful. The island is beautiful. The iguanas are endlessly entertaining. The food is delicious- really outstanding. My husband loved breakfast- I usually missed it sleeping. The pasta, seafood, and local specialties were my favorite. The rooms were super comfortable- ours was on the ocean facing Union Island. Make sure to have a picnic on the isolated side of the island. We went snorkeling in the tabego keys by sailing there on the resorts boat "Pink Lady." We saw fish and sea turtles. Most amazing snorkeling trip ever. At night there were drinks and dancing- so much fun. I really cant recommend Palm Island enough. After our week here we went to Barbados and stayed in a much more expensive 5 star resort. Well it was massively disappointing- but in their defense- following Palm Island is like following Elvis. You cant beat it.

Room Tip: Get an ocean view room and fall asleep to the sound of waves.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 17, 2011

Our first visit was 4 years ago and we promised that we would return. This time we didn't book through a UK agent as we found it much better value to book directly through Elite Islands Resort (thank you Nicole). The last time we missed our connection flight and ended up in a grotty hotel for 24 hours so this time we decided to stay overnight on Barbados. We stayed at the Sea-U guesthouse on the East coast. Look it up - it is a gem.
Anyway back to Palm. I will always remember my first view of the island from the air - I felt quite emotional which is unlike me. Once on the island almost everything was as we remembered but the staff were even more friendly and enthusiastic. Our only dissapointment was we'd booked a beachfront room and we were given one of the rooms set quite far back from the beach (we were previously right on the beach). I'm sure if we'd have made a fuss we could have moved but we were only there for 8 nights and we felt it wasn't really worth the upheaval. We soon got into a routine which started with a swim then walk around the island at 7am. We 'did' the Tobago Cays which was our only excursion in our 8 days. It was a great day out but we really just wanted to get back to our new home! Our time on the Island was soon over and we both felt that the sight of Palm Island disappearing behind us on our flight home filled us with sadness but very happy memories of the staff and people we met. We are now saving up for another trip!

Room Tip: I would reject rooms 24 and 25. Go for 7 - 19.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Top Contributor
99 reviews 99 reviews
26 hotel reviews
Reviews in 50 cities Reviews in 50 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed December 15, 2011

Seriously, this place is outstanding - a perfect balance of relaxing island life, top quality food, impeccable customer oriented service.

From the moment you are greeted by the boat crew at Union Island, with welcoming chilled towel and bottled water, for the 8 minute ride across to Palm Island, you feel special. The VIP experience continues as you are met by Chris the General Manager personally at he jetty (he welcomes all guests and says farewell on their last day, and is always visible and concerned to ensure you are having a perfect time), together with a cooling fruit juice and a “don’t worry about check in, just relax, and come along to reception when you are ready in the morning”.

A member of staff will then escort you to your room, and show you all the facilities, how the AC works, the safe, the mini bar. You are left to admire the beautifully presented and clean rooms - blossoms scattered around - until your luggage is delivered to your room a few moments later. Your relaxing vacation has begun.

Over the next few days, adopt to island life - plunge into the clear blue Caribbean just steps from your room, rest on your private patio complete with 2 loungers, palm umbrella, table and chairs, use the hobie cat or kayak, or sign for some snorkel gear. Off the beach, amble around the island shores (2 km, 40 minute walk), or sign for a bike if in a hurry to explore. Count the lizards, admire the sunbathing iguanas, watch the frigate birds, of look for hermit and land crabs.

For the sporting, knock a ball around the island-style golf course, or play tennis or use the gym (2 treadmills, 2 bikes, 1 cross trainer and some free waits - in AC chilled room).

For a little distraction, enjoy a Wednesday lunchtime watching a Caribbean dish being prepared by one or the two head chefs, or a Thursday sundown walk around the island with Tash, the hotel’s head gardener.

If you tire of the island, book an excursion on the Pink Lady - the hotel’s own 38 foot sloop - which takes up to 6 people to Tobago Cays for beach BBQ and snorkeling with turtles - or perhaps a champagne cruise at sunset. For longer excursions the hotel can arrange catamaran trips with Captain Yannis of Union Island to other Grenadine islands.

Back to the rooms - terracotta floor keeps it cool, and no need to worry about walking straight in with sandy feet or dripping swimwear (oh each room has private foot shower outside anyway to remove sand also). The furniture is sturdy bamboo, king size bed with comfortable mattress and plenty of pillows if you need.

Mini bar well stocked with beer and soft drinks - all included in the price. Daily fresh milk to use in the tea/coffee making facilities.

No TV or internet or telephone in room (great!) but free and effective wireless internet in library/TV room and also reception lounge. Also mobile phone had 5 bar reception over all island (if you really can't stand being out of touch).

Safe in room large enough for Kindles, small cameras, passports etc. Power is via US-style 2-pin plugs - had no problems charging cameras and netbook (there was a daily power cut around 4pm each day, lasted about 5 minutes, presumably as generators were switched over - never a problem).

Bathroom with plenty of towels (all clean, including 2 large ones for beach/pool), bath big enough for two and a wonderfully relaxing walk-in shower with instant hot water to wash off the sea salt.

Food was excellent - my other half is vegetarian, so we contacted the island before we traveled - on arrival they immediately (unprompted) said everything was in order and insisted we meet the head chef to discuss any specific likes and dislikes (e.g. she doesn’t like mushrooms) - the menu for the week was adjusted so every day had something to delight her.

Dinners are mostly a la carte - small taster portions through pre, starter (2 choices), soup (2 choices, including daily chilled soups like papaya or fresh tomato) and salad, then onto entrees (5-6 choices, such as snapper, turkey, conch, goat, steak, tuna) - I like my food and was always impressed by the quality and variety - before finishing with choice of 5 or 6 deserts. All washed down with beers, wines, lots of chilled water (tap water is perfectly safe) or enjoy one of many cocktails.

2 nights per week are buffets - BBQ (including lobster tails - gorgeous - plus steaks, chicken etc,) , and Caribbean themed night finishing with rum tasting (over 46 bottles offered).

If you don’t like the buffet, then you can book at the Sunset Grill instead.

The Sunset Grill also offers easy and speedy lunch service, with salad buffet and BBQ, if you don’t want to have a 3 course lunch in the main restaurant (although the daily Caribbean Special was excellent).

Breakfasts always good - fresh fruit, cold cuts, cereals, pastries, and fresh prepared dishes such as banana pancakes, rum infused grapefruit, or eggs benedict (my own favourite for every day).

All staff were impeccable - simply so friendly, and just could not do enough to help you. But never ever intrusive. These are very professional people, we always chatted to them using their first names - the room maid, the boat crews, the bar and restaurant staff, the customer services team - all outstanding.

Ok, I should manage some expectations ... especially given some of the less favorable reviews .

Yes there are issues with mosquitoes and sand flies - the hotel provides free insect repellant - so use it ! Also free bug spray for the rooms - but we had no problems in the rooms - the rooms are now all fitted with glass windows, and there is a large mosquito net over the bed. Outside, you do risk some bites, especially on the beach from sand flies - but it’s the tropics folks !! Use the spray and you will be fine.

The blackbirds and doves do loiter at breakfast and lunch for leftovers - but I have seen this at every Sandals and many other Caribbean hotels - it just happens - the staff do their best to chase then out, there is wire around 3 sides of the restaurant - but these are intelligent birds - they like their crumbs - so don’t leave anything until you are ready to leave the table. We found it amusing, and never threatening or a health issue in any way.

Traveling to Palm Island can seem daunting - but reaching beautiful remote locations often is. Most international travelers route via Barbados, from where Palm Island will arrange inclusive onward transfer (many package companies include the transfer in the package price if staying more than 7 days). The flight to Union Island can be hot and cramped if full, so get a bottle of water before you leave. The flight is operated by Grenadines Air Alliance (check out the SVG Air web site for details) - using a 19 seater DHC-6-300 Twin Otter aircraft. It leaves at 16:30 from Barbados, so you can make it from the Virgin or BA flight from London if on time, but pack accordingly swimwear and resort casual for dinner in hand baggage, or book a night or two in Barbados to explore there before your flight to Union Island. The flight takes 50-60 minutes, depending if direct of making 1 interim stop - we traveled direct on both inbound and outbound flights.

Departure time is at either 0930 or 1230 from Palm Island for 1100 or 1455 flight out of Union - allowing time for hand search of luggage (this is the smallest airport I have been to - 3 people and a small child seemed to run the place) - and to pay the US$16 per person departure tax.

For some who want butler service, pristine furnishing and decor, London/New York cuisine, and luxury jet connections - Palm Island won’t be for you. But for outstanding relaxing island life in an exclusive friendly beautiful resort served by wonderful people ... Palm Island is hard to beat.

Lastly, I note a recent negative review covering the same time frame that we were on the island (Dec 2011) - whilst everyone is entitled to express an opinion, and some people may just have bad luck, I simply do not recognise the review as being about the same place we stayed at at. Chris the manager is excellent, courteous, and runs a dedicated customer oriented team.

We spoke to many of the guests about there impressions (there are only 43 rooms, so we met many of the people during the week we stayed) - without exception we encountered happy couples who considered the resort first class. One couple we met have been visiting for 19 years, and another from US were on their 9th visit and considered the customer service to be the best yet.

We will be booking for next year, and visiting this wonderful place again and again.

Room Tip: Palm View rooms fine - ask for 31, 32 or 33 for easiest access to beach, Beach front villas smaller...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, United Kingdom
1 review
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed December 12, 2011

We visited Palm Island December 2011. The staff are friendly and courteous and unfortunately that is as good as it gets.

The rooms are a good size with battered furniture. The grouting in the bathroom needs to be thoroughly cleaned as do the mounds of dirt and dust under the bed. The floors are tiled and again are in need of a thorough clean. Perhaps the head housekeeper should inspect the rooms more often and ensure that the rooms are cleaned to a higher standard once the rooms are vacated.

We had to ask for two extra bath towels daily (which we didn't always receive) to enable us to pick the best out of a bad lot. Many of the towels had ingrained stains, were tatty and worn, and had turned grey.

Unfortunately you have to eat there. The food is low quality and minimal. Breakfast is awful and inadequate. The evening meals are A la Carte and are served with tiny portions. Do not expect to receive what you have ordered at breakfast, this is common for all guests.

We spoke to Chris the General Manager who has the habit of repeating 'we are not a luxury resort'. He failed to understand that you do not need to be a luxury resort to provide decent food and housekeeping. Chris advised that he was aware of certain problems and that he had received similar complaints. He also advised that there was a container waiting to replace the towels, the linen, furniture etc docked in the Grenadines. This we understand is a tale he has used before, and even if it were true, he should not have allowed these items to have disintegrated to such an extent.

Palm Island is very picturesque, but the sand flies are extremely problematic, therefore care must be taken.

We left Palm Island yesterday and are staying at a hotel in St James, Barbados. This hotel cannot be further in comparison, it is fabulously clean, with good quality A la carte meals etc. We have travelled worldwide but this is our first visit to these islands, we now know that the standards for Palm Island are not indicative for the Caribbean hence the reason for writing this review.

  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Palm Island Resort & Spa

Address: Palm Island | St. Vincent & The Grenadines, Union Island
Phone Number:
Location: Caribbean > St. Vincent and the Grenadines > Union Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 5 Hotels in Union Island
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Palm Island Resort & Spa 3.5*
Number of rooms: 43
Official Description (provided by the hotel):
Palm Island Resort & Spa is a spectacular 135-acre private island resort in the heart of the Grenadines. All-Inclusive. Perfect for couples, honeymooners, and weddings. Incredible white sand beaches surrounded by brilliant turquoise waters. This dreamy, romantic resort offers a true escape from everyday life. Freshwater swimming pool with waterfall, relaxing spa offering massage and beauty treatments, wide array of water sports, Scuba diving, beachfront dining, and so much more! ... more   less 
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Also Known As:
Palm Island Hotel St. Vincent And The Grenadines
Palm Island Grenadines
Palm Island Resort & Spa St. Vincent And The Grenadines/Union Island

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