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Family room at Playa Cayo Santa Maria?

posts: 2
reviews: 7
Family room at Playa Cayo Santa Maria?

We just booked a week in January 2014 and it is our family's first trip to Cuba. My husband and I are travelling with our two teenagers and have booked 2 rooms. But I read somewhere that there are family room (2 standard rooms with a connecting door). We would have much more peace of mind if we could get that. We booked through Air Canada Vacations but they didn't offer that room type. They put in a request but it is not guaranteed. Has anyone had success in requesting that prior to their trip? Were there any additional charges? I would contact the hotel but don't have an email address.


Toronto, Ontario
posts: 1,279
reviews: 8
1. Re: Family room at Playa Cayo Santa Maria?

Try this one jefe.ventas@playacayosantamaria.co.cu Depending on how busy they are at the time you are travelling they will not guarantee the rooms, but they will try their best. If by chance you do not get one of these rooms and your rooms are not located close to each other, pop down to reception the next morning (air canada flights usually arrive late in the evening) and ask nicely to be relocated closer to each other. Enjoy your trip! Looking forward to another return visit in February.

Brampton, Canada
posts: 5
reviews: 2
2. Re: Family room at Playa Cayo Santa Maria?

Hi there, i'm seeing the option of a family room offered by Hola Sun. I was wondering if i need to book two family rooms or just one when i'm booking. I'm travelling with my family and we would love to have connected rooms, but the travel agent wasnt sure how to make it work.

3. Re: Family room at Playa Cayo Santa Maria?

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