I am trying to do some research for a friend for her upcoming Maui trip in July. She has been to Maui before but usually stays in higher end hotels. For this trip, she has booked Eula Village through Destination Resorts Hawaii. She has a few concerns regarding her booking. I would greatly appreciate any feed back you have regarding this resort/management company.
1. She booked a 2 bedroom ocean view room directly through Destination Resorts Hawaii. She will not find out her unit number until she arrives. Based on some research it appears that DRH manages many nice condos, but there are a few that are dated. If she is unhappy with her unit at check in, can she request to change units assuming some are available?
2. It appears you can book DRH units through hotels.com, orbitz, etc. Is there a difference in unit selection based on how you book? (ie, does booking directly through DRH get her a better unit than if she booked through a 3rd party?)
3. Any negatives in booking through DRH other than above (as opposed to booking directly through an owner)?
4. Are there any major construction projects going on in the area that will be noticed if she is by the pool?
Thank you very much for your help!!