After reading numerous recommendations about Dial 7 for car service from JFK to hotel, I called them tonight to reserve a car for our trip to NYC this week. The gentleman who answered the phone was extremely helpful. He explained my option for mass transit (AirTrain and then which subway lines to take for arriving in Long Island City where we will be staying), and then he quoted me a price for his car service. He also told me that discount coupons were available online. I told him we will have 4 in our party, and he told me to go ahead and book the sedan (even though on the website if you put in 4 passengers, it does not give you the option for the sedan). So I went to NYCCoupons.com to access a $5 coupon, and then I went to the Dial 7 website to make my reservation, listing 3 in my party rather than 4. I was very impressed with friendliness and helpfulness of the Dial 7 staff. Thank you, NYC experts, for suggesting Dial 7. For just a few dollars more than what it would cost me to use mass transit, I was able to reserve a car and not have to worry about dragging luggage up/down stairs to use the subway. We can get to our hotel quickly, drop off the luggage, and then head to the subway station to start our exploration of NYC. I really appreciate all the helpful information I have obtained from the NYC experts.