Help - I have read a post regarding the above hotel that there are double bookings.
I have contacted my travel agent they said dont worry they have not heard anything and we will be sorted when we get to the resort.
We booked with Thompsons in January and paid brochure price to go to this hotel with another family.
I have contacted the hotel to request low floor - they have not come back saying ther is no booking.
Anything else that I can do????? to ensure I get the hotel that I booked