First enquired about villa S16202 in Sept '11 for a party of 9 friends for a long weekend end of April 2012. By mid Oct 11 paid our 750euro deposit. Early March a fellow traveller noticed property had been moved from the OD Website, i emailed the owners Anthony Townsend (aka Trainor on OD) and Robyn Trainor 9th March and asked why but received no response and had, by now set up final payment for the villa. i was not unduly worried as owners had been pleasant and informative to deal with. Another Trip Advisor Forum regarding this villa was brought to my attention after this (Post by Ed E) so i was relieved to receive an email on 26th March confirming receipt of full payment and advising that further booking information would be sent shortly. The next email i received was 1 1/2 hours later titled Cancellation! 'After discussions with their legal team' Miss Trainor and Mr Townsend advised me that they had entered into an agreement with a sub letting company before they signed up to OD and that they had legally entered into a contract with this company, apparently the company had been taking bookings and informing them on another email address and one of the bookings clashed with ours. I am astounded that this had not come to light before??? this villa has been listed on OD for over a year! We were offered alternative dates (impossible our flights were booked) offered alternative villa OD S16856 (her parents) or a full refund. i emailed immediately asking for a full refund of all costs incurred booking the villa so we could book an alternative. After further emails from myself, Mr Townsend rang me to explain, offered an apology and again offered the other villa?? we agreed that the only way forward was full refund immediately on 2nd april as they were away on business. Here, a month on, no refund, more excuses, emails, texts, phone calls...much stress, anxiety, unpleasantness. Anyone else experienced this? Mr Townsend told me on the phone that 3 other bookings were affected so i hope that they don't have the thoroughly horrible experience that i have had. This account is factual and i have evidence to support. Watch this space!