We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Washington Dulles Airport

Which Herndon hotels are on sale?
mm/dd/yyyy mm/dd/yyyy
See hotels
MO
posts: 1
Hilton Washington Dulles Airport

Don't stay there and don't eat at the Ox Grille Restaurant within the hotel.

Our experiences included:

gave us a room with two double beds, instead of the room with one king that was reserved;

concierge gave us walking directions to a "15 minute walk away" shopping center which we found did not exist;

hot tub broken first two nights of three-night stay;

whenever staff was asked a question, typical answer was "I don't know "and no attempt was made to find answer;

Was not advised of the concierge room available on the 5th floor; worst was the restaurant where the service was unexcusably slow and basically unacceptable and the food was very poor quality and preparation. Most of the staff of this hotel is incompetent.

Sterling, VA
Destination Expert
for Washington DC
posts: 11,929
reviews: 136
1. Re: Hilton Washington Dulles Airport

You really need to post this under "hotels".

2. Re: Hilton Washington Dulles Airport

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 2:18 pm, September 12, 2009
Get answers to your questions about Herndon