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the customer is always right manager/owner

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posts: 1
the customer is always right manager/owner

dining @ backyard grill is not fun , we feel like we are in the wrong by coming their , the staff is so nice but the uper managment is so rude . we had to send my wifes steak back because it was under cooked a little which is ok it happens , then the manager or maybe owner came to the table and try to argue with my wife that it was cooked perfect and she doesn't know how she ordered it . we didn't waist any time talking back to him we simply walked out of there .

Sterling, VA
Destination Expert
for Washington DC
posts: 12,019
reviews: 135
1. Re: the customer is always right manager/owner

I've never been to this restaurant because the reviews have always been mixed. Have you posted this review under the "dining" section for Chantilly? That's where it belongs.

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