First time using them. Most likely, the last.
We arrived at designated time. They informed us our shuttle was going to be leaving 30 minutes later than scheduled. The reason? They had to wait for other people who were running late. Hmmmmm, who is at fault for that? Surely not us plus they have a lot full of vans. Just sent another out instead of making a van that is already full wait for 2 others. The van was so stuffed, the people at the end of each bench seat was hanging over. The 4 in back were miserable the whole way. They say "sleep and enjoy the ride". Just too funny. The way home we booked the Executive and it was packed too. Back seat had 3 people in it and 2 were heavier folks so the gal in the middle sat on the floor. She was more comfy there.
The office customer service is absolutely horrible. They truly don't care about you at all. Haven't tried the other St George shuttle but will check them out now.