They are the worst! Do NOT rent from this cabin company. The pictures look great, however once you get there you realize all the items that attracted you to this company are broken or 'going to be repaired!' My husband and I and my father all stayed in the Seclusion cabin in Gatlinburg which was perfect becuase it offered two completely separate master suites and hot tubs. The problem is that the hot tubs are literally on one another (so if you splash it will hit the people in the hot tub below) - oh, and did I mention - NEITHER OF THEM WORK! When we called to check in we were told that the downstairs hot tub was going to be repaired that day, the jerk even went into the trouble of describing the man who was coming to fix them and everything. Then the guy never showed. Turns out after checking, the uupstairs hot tub doesn't work either!
Since there is really nothing else to do but hang out in the hot tub, we started reading some previous visitors' comments. Turns out there have been complaints about the downstairs hot tub since March of last year (it is now January 2011)! I am furious and when we called to the office they acted like it was no big deal. Well guess what Aardvark - iot IS A BIG DEAL! You cannot falsely advertise in this way and I am coming for revenge. I have hired a lawyer and am suing for this piece of crap cabin and a ruined vacation.