I find it interesting (and rather telling) that the owner of A+ Vacations chose to reply here but never acknowledged my attempts to resolve this matter personally.
I also find it interesting that he tapes all his phone calls. I wish there were a way to post those here!
Regarding the air conditioning...the serviceman who came to our house told us quitely clearly that the unit was low on freon, which was the likely cause of the leak.
At this point, it seems a waste of time to respond to each of his accusations of my "blatant lies;" however, I will reiterate my advice against staying at these homes or others managed by A+ Vacations!