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Red Cap Service at Wilmington Amtrak Station?

In cooperation with: Delaware Tourism Office
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Carlsbad, California
posts: 85
reviews: 17
Red Cap Service at Wilmington Amtrak Station?

Can someone please confirm that there is red cap service at the Wilmington Amtrak station? My mum is travelling to Wilmington via Amtrak (we will put her on the train to get there) and she will probably need help getting on the train when she leaves Wilmington. We've found the red cap service to be invaluable in NYC and DC and I am hoping she will be able to take advantage of a red cap upon her departure from Wilmington.

Thanks.

Wilmington, DE
posts: 572
reviews: 29
1. Re: Red Cap Service at Wilmington Amtrak Station?

I am fairly certain I recall seeing red caps in the station. Amtrak's website lists baggage assistance for the wilmington station. She may want to ask a conductor to have one meet her on the platform on arrival. There is an elevator to the station.

Philadelphia, PA
posts: 1
reviews: 15
2. Re: Red Cap Service at Wilmington Amtrak Station?

Yes, I can verify that there are red caps at the station. Call Amtrak's toll-free # (1-800-USA-RAIL) to schedule assistance ahead of time.

Carlsbad, California
posts: 85
reviews: 17
3. Re: Red Cap Service at Wilmington Amtrak Station?

Thank you for your replies. The info was very helpful and I called Amtrak to schedule a red cap. FYI they prefer that you call a day before you are travelling.

4. Re: Red Cap Service at Wilmington Amtrak Station?

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