Hi - We're staying here in June at the end of a western US tour - and our travel agent isnt willing to change out hotel from this one without a hefty extra fee.
I've read some of the reviews, and wow. It seems pot luck as to if you're going to get a room thats terrible, or a room thats great.
The only tour our agents arranged thats going to be picked up from the hacienda is a simple LA tour, on the first day. We're scheduled to spend 3 nights total here. Aside from the first days tour, we're free to do what we like, as long as we get back to the airport on the final day.
We're going to visit Universal studios one day, and generally, we'll want to be be out and about as much as possible.
Im just wondering, am I stressing too much? Is this hotel that bad? I really don't want to have to complain during any part of our trip - I am reasonable but I do make a point of making a complaint where something is definately wrong - but doing so will likely sour a very expensive trip.