Thank you guys and thanks god that some body is writing about this story that became a night mare to me.
YOU ARE RIGHT IS A BIG SCAM
My name is Ivan Rutter and a part www.ivanshousemontezuma.com I am the owner of www.zumatours.net as well.
You have to know that Mr. Humberto Gonzales have been working for me until 2007, I had to fire him for his inapropiate way to do business when he started to buy domains all around this area and start forming his own company focused in organize holidays in Costa Rica, providing hotels, rent a car, excursions etc. through internet.
I have been accepting reservations from him until may 2011 when finally
I could check by my self that Humberto was lying to the poor customers over charging the services and also adding extra fees and extra taxes at the bill.
Immediately I canceled all the reservations we had from him!!!!!
He is still selling services through web pages similars than mines, just couple of days ago I meet a couple that just get back from Tortuga Snorkeling Trip, they bought at www.zumatoursgroup.com and they have been sending from Humberto with an other company not even close to Zumatours, they were disappointed but I could do nothing, just invited them to write their experience......this is a big Scam, is a shame that people like Humberto harm the image of our little community and take vantage confusing people that search in internet for arrange their holidays.
You have also to know that until may Humberto had the password of my web site www.ivanshousemontezuma.com and that the way Kevin you have negotiated with Humberto and not with me on www.ivanshousemontezuma.com.
I had to talk with the company that made my web page and up load my page again changing all the access, password and codes. (even if I have the suspect that he is able to read my mails from his computers)
This was the only way to eliminate Humberto from my official web page even if he is posting my property in many other web pages that belong to him. Right now I am changing password every 10 days to avoid to be read. ( that's what I hope)
In united stated people like him would be persecuted from the justice but here in Costa Rica we are still in a third world system for many aspects.
Finally guys I think that the only way to eliminate Humberto from our business is do not accept any reservation from him, no availability for Humberto Gonzales that's it..... soon he'll have to grab his computers and bad intentions and move some where else if nobody work with him.
Now if you get into www.ivanshousemontezuma.com you will find my e mail direccion firstname.lastname@example.org which is the only one you have to write if interested in my place.
If you are interested in Zumatours services same address or write at email@example.com
Again Rhonda and Kevin I am really sorry for this situation are you suffering,
I think that Humberto will refund your money pretty soon after this scandal.
I will be more than glad to meet you in person when here to explain even better with full details the entire story.
You have also to know that i started a legal process against him and I can show you all my private files concerning this story.
I hope also that other colleagues and friends use this forum to talk about
their experience with Humberto Gonzales and his domains.
Thank you again for the opportunity to clarify my position, I want also worning all the people that Humberto use differents nick names, and different companies, make sure you are dealing with the correct person and the official business before buying something in this area trough internet.