After trying to book an appointment on line for over a week - I threw caution to the wind and went for the "I shall just show up" approach.
I arrived at the office at 12.30 - welcomed by a queue up the street.
Half an hour to queue for a ticket.
Two hour wait.
I went to the pub and had lunch (the ivy house) - turn right out of office / right again an it's 2 min walk - £4.95 for lunch (which was lovely!).
I arrived 12.30 and left at 3.30pm -
When I asked about website appointments I was told - don't know what's going on with it-
It looks like we have returned to the "old days "-
Lunch was good - and it's good practice for the airports hee hee