If you book through Low cost holidays, DO NOT book the shared shuttle option provided by Resorthoppa / Eastmar. We arrived at around 9.30pm, waited for everyone to get their luggage, walked over to 4 waiting minibuses, then got onto one, only for it to wait a further 40 mins for another flight to get in! The other minibuses went when full but ours only had 4 people on it so they obviously felt it better to wait for more people rather than get us to our hotels. We were tired, hungry and not really in the mood for waiting around.
When we left the airport we were LAST to be dropped off. So we got on first, waited for then next people and got dropped last.
Trying to book our return was a nightmare. We phoned the number to confirm 24 hours before and got an angry response of "NO! NO! NO!" each time I started to say "Hi, i'm calling to confirm my transfer tomorrow." We had the phone put down on us, on both numbers about 8 times and in the end I had to get hotel reception to call for me as speaking English was provoking the shouting and hanging up. I explained the situation to reception who phoned and explained in Arabic to the guy on the phone i was trying to confirm my transfer the next day, he passed the phone over and a very rude , abrupt man barked my pick up time at me and hung up.
I WOULD IMPLORE YOU NOT TO USE THIS COMPANY UNLESS YOU SPEAK ARABIC!!