My friends and I (there were four of us) went to Xi'an April 13-14 and decided to get Michael's services. It was a very good decision indeed. From the moment we went out of the arrival hall of the airport, Michael was there together with a driver who brought us to a Starex van and quickly offered us cold bottled water and cold face towels (as it was a warm spring morning that day).
We had a pre-arranged itinerary (which I and Michael agreed upon weeks before the tour) and we stuck to it and indeed it worked. (Michael was also quick to reply through email - that's one of his advantages actually!). From the airport we immediately went to the Terracotta Warriors where we stayed for around 3 hours. As in previous reviews, Michael was very knowledgable on both factual and anecdotal accounts about the terracotta warriors. We had a late lunch and he brought us to a local farmer's house that doubled as a small restaurant just right outside the museum complex. My friends and I loved the experience.
We drove for an hour to the city center and stopped by the Muslim Quarter and the Grand Mosque. From there he brought us to the Citadines Xian which is very near the Muslim Center (see my review in Xi'an hotels). He also showed us how to walk from the hotel to the Muslim Quarter.
The next day he was on time and he brought us to the City Wall where we went biking for an hour. From there we went to the Big Goose Pagoda and enjoyed what he said was "Asia's biggest fountain show." From there we had lunch and then went to Shaanxi Museum of History which is a must-see. Our last stop was the HuangYang Ling Tombs which he said were still new and not known to most tour guides. He brought us to the airport and accompanied us until we have checked in.
His English is very good and does not insist on tourist traps. We really were glad to have gotten his services.
His email address is email@example.com.