Just came back from KTM Resort over the weekend. To sum it up, the hotel over promised and under delivered! There was not a single positive side about this hotel.
Room was small, dark and dirty. No hot water with low water pressure. Room had no phone and so had to walk to the reception 3 times just for them to bring towels!!! No facilities and very poor service. There was pratically nothing to do in the resort besides the very average/overpriced spa and a 15 inch tv with poor reception of singapore channels.
Food was horrible.... breakfast was mee, fried rice, porridge, bread. No sausages, eggs, nor any form of protein.
Lunch was shocking...we got the package which includes 'seafood' lunch. Waiter came with one plate of fried rice, one vegetable and a plate of fillet fish. I waited for our seafood to arrive and was terribly shock when was informed that is all dishes for lunch. YES seafood lunch is that fish fillet and vegetable!!!
I strongly discourage anyone who have thoughts of going to this resort!