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Atlantic club Comp room booking issues

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posts: 15
Atlantic club Comp room booking issues

Hey all so today I tried booking a stay for 11/22 and 11/23 ( Friday, sat) and was told as I have a res ( booked via host) that I can't make the booking till the 1st res is over on 11/12. As it's a Friday sat I don't wanna wait and miss the chance. I left a voicemail for Adrian Ford ( not my host but the host on duty) but he has not gotten back to me, anyone know what to do, and has anyone had similar issues?

Moorestown, New...
posts: 2,250
reviews: 18
1. Re: Atlantic club Comp room booking issues

Sounds like you are worried about not getting your room later in Nov.

Just wait until after your first reservation date. Sounds like a company policy to me.

posts: 15
2. Re: Atlantic club Comp room booking issues

Just don't wanna wait till the 12th of Nov and find out there is no rooms for that Friday and say night in NOV. The policy sucks especially with the amount of money I spend there and to be told by the host on duty that I have to speak and he will pass the info on to my host.

Pittsburgh
posts: 2,747
reviews: 15
3. Re: Atlantic club Comp room booking issues

If you have a host and you're giving them some decent play, you should not a have problem getting rooms on the weekends thru your host.

Edited: 3:00 pm, October 07, 2013
posts: 15
4. Re: Atlantic club Comp room booking issues

I do have a host (Maryann) and have I guess decent play. Thing I don't get is when I spoke to the host on duty was told he could not do anything but he would give Maryann the info

Moorestown, New...
posts: 2,250
reviews: 18
5. Re: Atlantic club Comp room booking issues

First, I wouldn't worry about Atlantic Club not having a room 11/22 & 11/23. It is the off season week before Thanksgiving. The place won't be that busy.

Second, you need to speak to your host Maryann about your concerns. I am sure she will set your mind at ease about your 2nd stay in Nov. It most likely is a company policy, people would book rooms for two different stays and not show up for one or both.

Edited: 4:42 pm, October 07, 2013
posts: 15
6. Re: Atlantic club Comp room booking issues

Thanks Dave, guess that would lead me to this do you think upgrades would be available that weekend lol? Not sure why the host on duty could not ok it though. Oh well will leave a message for Maryann Tommrow I have the offer, just wanna put the mind at ease. The Atlantic club is the same casino that would not let me book any offers in Nov a week ago and had to speak with Maryann to get it done.

Moorestown, New...
posts: 2,250
reviews: 18
7. Re: Atlantic club Comp room booking issues

I think a host must be evaluated by the casino in some way. Perhaps the host you spoke to didn't want to have the appearance of taking a customer from your regular host, Maryann?

posts: 15
8. Re: Atlantic club Comp room booking issues

That would make sense I would say. Just don't really like the policy. Have no issues with taj booking more than one res at a time

NJ
posts: 1,281
reviews: 16
9. Re: Atlantic club Comp room booking issues

We have had that happen, too. Clearly they want to make sure your play on the first reservation is enough for them to want to have you back.

Edited: 7:48 pm, October 07, 2013
philadelphia, pa
posts: 340
reviews: 1
10. Re: Atlantic club Comp room booking issues

Over the summer, they would not let me book a 3rd reservation but I was able to book 2 in advance. I was told I had to wait until after I took the first trip to book again.