Eight of us chartered a yacht in Croatia to celebrate my brother's 40th birthday. We decided to book a boat charter through Navicula (www.navicula.hr) - a company we understood to be reputable. As we boarded our flight in Boston to go to Croatia we received an email from Navicula explaining our boat was damaged in transit and that they were canceling the charter.... Yes, with 12 hours notice they canceled the charter and provided no alternatives.
Luckily, while on a layover in London we found a boat and captain (www.lazywinch.com & Captain Paul Scowen) that were able to accommodate us at the last second. Paul saved our trip and we will never be able to thank him enough.
But the story doesn't end there. After returning to the states we discovered Navicula never refunded our money. We have called and emailed dozens of time to no avail. $12,500 gone... I highly recommend you avoid doing business with Navicula... In addition, if ever booking a boat charter where direct transfer is required for payment, be sure to get travel insurance... we are glad we did.
