Hi I am planning on going on a safari with migration kenya safaris to the Masai Mara, but I cant find any reviews. Has anyone used this company before?
Migration gave us a safari NIGHTMARE. We paid for an 11 day/10 night private safari. In Kenya, we got a driver (Maina) who constantly yelled at us. He got lost which resulted in late park arrival and losing game drive time (twice we missed an afternoon drive and another day he cut our game drive three hours short because he was tired). We were abandoned by Migration from late afternoon of Day 6 to the evening of Day 7 -- their 4x4 jeep had an accident and we were put in a white sedan at the Kenyan/Tanzanian border. We were not told who the sedan driver was and quickly realized that he did not speak any English. We presumed he was someone who worked for Michael the owner. We were wrong; we later learned that he was a taxi driver and he drove us to Serengeti in his unmarked taxi. The driver got lost taking us to Serengeti and we later figured out that he couldn't read so we helped him read signs. When we were dropped off at the Ikoma Camp, we became safari orphans for the next 26 hours. Our itinerary promised us an early morning and evening game drive in Serengeti; instead we got (through the camp) a 9:45am to 4pm game drive which is hardly the same since animal sightings are scarce during these hours. When our driver (Fredy) finally showed up with alcohol breath, he asked us to pay for park fees because he did not have money and threatened that he would not take us to the parks if we didn't give him money. We later learned from Michael (the owner) that Fredy had spent the park fee money on alcohol WHILE on the job. That would explain why he drove more maniacally than most drivers. On our last two days, we got Ben who expressed concern and wanted to hear what went wrong with our safari. After we told him what happened and asked if he could make up some of our lost safari time at Amboseli, he said what happened before is not his problem. Knowing that we had lost a lot of safari time before and how unhappy we were with Migration, Ben simply didn't care because the next morning he showed up late to take us to Amboseli. In total, we lost about two days worth of safari time and encountered more issues at no fault of our own than imaginable. Prior to the safari, we were told by Paul when he showed up at our hotel 1hr20min late to collect our money that Michael would take us on the Tanzanian portion of the safari. Along the way, Fredy and Steve (a cook for another group) told us we would see Michael tomorrow. Several tomorrows came and went and we did not see Michael until our last night in Amboseli and he wasn't even our guide. By then it was too late. There was nothing he could do to correct all those avoidable mistakes that his drivers/guides made. On our last day, we met with Michael's business partner Elijah who agreed to our request for a partial refund: 1/2 of the partial refund that day (which we received) and the other 1/2 to be wired to us two weeks later. Now almost a month later, Michael and Elijah reneged on their promise and told us they would not be giving us the second 1/2 of the partial refund because they did not make a profit on our safari. Migration and its people cannot be trusted. We would not recommend this company to our worst enemies, let alone our dear friends and families. We took a lot of risks, such as getting into a stranger's white sedan, riding in the back seat of a DRUNKEN guide's 4x4, but at the time we were so distraught over our situation, we didn't see the danger. Don't make the same mistakes we did. Choose a reputable safari company.
One of the most amazing experiences available for families on a Kenya safari is seeing the annual wildebeest migration. The migration of over 2 million wildebeest, zebra and Thomson gazelle is the largest of its type in the world and a truly magnificent spectacle. The migration occurs every year between the Masai Mara in Kenya and the Serengeti in Tanzania where these beasts embark on an epic journey in search of fresh water and grazing.
For more information visit our Maranatha Tours facebook page
This company was terrible. Service was very bad. Staff was rude and irresponsible. They did not take us on several game drives that were on the itinerary
•We waited over an hour for Paul to collect money.
•First driver, Maina was rude and often yelled at us. He was not prepared and often got lost which caused missed Safari time. He also put us in a taxi with a non –English speaking driver at the Kenya Tanzania Border. The taxi driver could not read the signs and we had to tell him how to get to the camp site.
•Second driver, Freddy showed up 6 hours late. He asked us for park entry ticket and gas money. We had paid everything on day 1. Eventually, we found out he spent all of the money that he was given on alcohol. He drove like a maniac, I’m guessing because he was drunk. He also left the top of the jeep open overnight while it was raining. The seats were completely soaked.
•Third driver, Ben asked about issues and stated that none of it was his fault. Ben showed up late the next day for the safari drive.
Overall attitude of most staff was rude and irresponsible. Company did not deliver at least 10 hours of game drive time. Several of our game drives were held at the most terrible times, such as 9am-4pm. All of the animals are hiding and sleeping during those ours due to the heat.
•We chose the tented camp option and some of the sites okay
•Samburu camp site- service by local staff was excellent. Food was always ready for us when we woke up and come back from game drives. The actually tent had beds set up with blankets and pillows. However, the bathroom and shower room was disgusting and stunk. Note: you have to pay to charge your electronics.
•Enchoro Camp- we arrived and found out that the site over-booked. We had to carry all of our bags back into the van and go to another camp site. The worst part is that we had to travel back and for from the new camp back to Enchoro Camp for meals.
•Ikoma Tented Camp-the best campsite during the entire trip. Bathroom was complete with shower, toilet, and sink. The staff was excellent. Food served in a sit down restaurant that had a charging station. Each bed had its own net that didn’t have giant holes in them.
•Twiga Campsite- Literally in a tent. They provide blankets and the tent. Food is prepared relatively timely.
•Kibo Safari Camp-The tent was decent and had its own bathroom. We arrived at the dining room for dinner earlier than everybody else but were served last.
They served a variety of foods including rice, pasta, fish, meats, and eggs. You should fill up at breakfast because the lunch and dinner meals are usually not that great. Lunch boxes have a drink, fruit, sandwich, and an egg (with a green yolk). Occasionally, you will have to eat on the side of the road next to a gas station, in a crappy restaurant with no power.
In conclusion, I would not recommend this company. The staff is very unreliable, rude, and unprepared. The company promised to refund a portion of the money but did not deliver after many attempts. The drivers are not professional: always get lost, late arrivals, missed many game drive times. Owners do not by go their words on the itinerary and refund. Constant promises resulted in continuous disappointment. If you want to have a fun trip with professional staff that can provide good service and follow the proposed itinerary, do NOT choose Kenya Migration Safari.
Hi, me and my husband and our friends recommend Michael Maina´s Migrations Kenya Safaris to everybody who is planning safari to Kenya.. We spent two fantastic weeks with him and his staff, and it was exellent experience. I cannot imagine we could realize our trip without his kind and professional assistance. We have met more than 100 species of birds, over 25 species of mammals and crocodiles face to face. Not speaking on a wide range of interesting plants, gorgeous sceneries and nice people. Every day since early mornig till late evening was unmemmorable for us - and we only took care about charging the batteries for cameras and deciding if it is better coffee or tea.
Romana from Prague, Czech republic
Hi, I just want to say, that this company is great. If you do not want to support rich south african magnates, or english lords, and travel cheaper, choose this company. Because owners of this company are kenyans. Most companies belongs to Great Britain or South Africans, and these safaris are expensive. In this company you will get the same for the much better price. Our guide was Benu, crazy driver, but he was fastest, and we reached places of interest (animals) earlyer, than other groups. We are from Lithuania, and traveled together with one lady from Australia. She loved that company too. Owner of company Michael very kind man. So I strongly recomend to choose this company, and support Kenyan economy, not South African :)
Our local agent in Kolkata India arranged everything and we were very happy.
But as soon as we met Mr Maina our problems started.
Accomodation and food was good throughout but he tried to extract extra money from us which we denied.
He tried it at the Ikoma gate of Serengeti and Nabi Gate and thus we lost almost 2 to 3 hours every day from our safari timings. He probably got angry as we did not shell out any money.
At times situations became scary. Even we had a verbal duet when he cut short the safari at Ngorongoro and we feared that he may abandon us somewhere. But nothing happened like that though we collected the number of Indian High commission as emergency support.
He purposefully cut short the safari at Amboseli also.
We could not make out why did he behave like that. Probably there was some conflict between him and the local agent in India.
We are safe home. But we spent some anxious moment abroad which was not desirable.
Be cautious and plan accordingly.
Dr Subhro Das
IndiaEdited: 1:56 am, November 07, 2013
be carefull it is not always
Be careful, they are not always good