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Coast Air Bus (MSA) Ltd

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Level Contributor
8 posts
39 reviews
Coast Air Bus (MSA) Ltd

This was the worst bus ride experience I have ever had in life. We used this company to go from Nairobi to Mombasa. First the bus was an hour late. Not a good way to start and already long trip. 2nd the driver was reckless. I understand that we are on a 2 lane road and that at times overtaking/passing cars and trucks is needed. However, this particular driver literally scared the CRAP out of me. Several times we narrowly escaped a collision. I thought it was a lot of undue risk taking. Third the driver decided to make his own side stops. Stopping to pick up additional passengers for empty seats as well as stopping to do his own roadside shopping. This was so unprofessional. I was so disgusted by the time we reached our destiniation that i made sure we chose another busline to go back on as soon as we stopped

16 replies to this topic
Nairobi, Kenya
1 post
11. Re: Coast Air Bus (MSA) Ltd

Book your bus ticket online at booknow.co.ke they will give you advice on which bus to take when travelling to various destinations within kenya, uganda and Tanzania.

Mombasa, Kenya
1 post
12. Re: Coast Air Bus (MSA) Ltd

to all my friends who have traveled with all buses i must say every company has its own mistakes on the road and customers are always right in some extend but sometimes they should understood buses can disappoint you it doesn't matter how new or old the bus is because you don't travel every day may be today the bus is OK tomorrow is not and again you as a customer you should know nobody is perfect same as this bus and the fact is a bus may pick somebody on the road due to agreement with the office not much so complains are all over on this buses they all cause accidents no one is clean so lets pray for this companies

Destination Expert
for Mombasa, Diani Beach, Kenya
Level Contributor
6,834 posts
18 reviews
13. Re: Coast Air Bus (MSA) Ltd

Let us pray for punctuation!

Ukunda, Coast, Kenya
Level Contributor
810 posts
7 reviews
14. Re: Coast Air Bus (MSA) Ltd

Yes, prayer will solve the problem. #12 should become Minister of Tourism (if he isn't already).

15. Re: Coast Air Bus (MSA) Ltd

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Removed on: 5:05 am, April 04, 2015
Level Contributor
168 posts
10 reviews
16. Re: Coast Air Bus (MSA) Ltd

From corporate security report

Similar statements on US, UK government sites

"Public transport Incidents of bus accidents are highly prevalent and pose a significant threat to travelers.

Frequent accidents involving different types of buses, including local minibuses known as "matatus" have

resulted in multiple deaths, including Western nationals"

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