My teen son landed in Nairobi June 30 and his luggage was lost. He raported missing backpack and has a claim #, but today is July6 and airlines or airport authorities still dont know where his bag is. I called Kenya Airways from Canada and ask if they provide people with emergency money to buy essentials but cant help him until Monday. They are willing to give him $100. He is 2 hr away from Nairobi in Nakuru as a volunteer. Did anyone have similar experiance? Any advise, comments?
P.S. Can he buy contact lences in Nakuru if I sent him info with his prescription.