just wanted to let you know aboout the excellent experience we had with Sant Maria Tours. All the process was flawless, from beginning to end. Once we had decided to go to Myanmar, we contacted 5 agencies telling them more or less what we wanted, and all 5 answered but 1 was almost 70% more expensive that the average - they were all quite close, except for this one - and enquired about why, gave no answer at all, so was discarded in this first step. After several further steps in which we asked for hotel and itinerary changes, we went for Santa Maria as they were flexible, very fast to answer and very must customer focused. To be honest, the final choice was tough as the other two finalists looked as good as Santa Maria, and incredibly close in price but we are anyway very happy we went for them as everything worked as a clock.
Incredibly outstanding was their attitude when the Government decided to cancel the VISA on arrival almost overnight, They informed us immediately - although we still hadn't payed anything and we could easily have walked away - and made an incredible work to get our visas on time struggling with the authorities who gave almost no information on what was going to happen from then on. I would like to personally thank Moe and Zaw for their implication in this difficult task that resulted in us arriving in Yangon with our approved visas and taking less than 10 minutes to enter the Country.
After that, everything went incredibly well, all the hotels, guides, flights - all our flightst were with amazing Yangon airways - transfers and rest of services were just as agreed and indicated in our detailed itinerary. We got as much help as needed in the kind of things one requires when you travel on your own: restaurants, currency exchange, local shops, internet and calling home, etc. If I were to say just one thing I would change, that would be the cars, as they are all very comfortable, with AC and had no trouble with any of them, but they were all quite old. The truth is during our 3 weeks stay we saw very few modenr cars or better that the ones we had, but still if you can, check with the agency in advance.
In two words, If we were to go to Myanmar again we would for sure count with Santa Maria. They are very realiable, very customer centtric and hard working. Myanmar is a wonderful country and Santa Maria Tours will help you to discover and really enjoy it.