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Bad review for David Car Rental

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Singapore, Singapore
posts: 145
reviews: 28
Bad review for David Car Rental

We used David because of the good reviews we read on tripadvisor but was disappointed at the end of the trip when we were called "liars" by the lady boss there.

We rented a Honda Jazz. On the final day, we realize the license plate had dropped. We did not hit any cars nor did anyone hit us. On that night when we return the car, the lady that help inspect the car didn't realize the license plate dropped. So we notified her that it had dropped. What happened later was, she called the lady boss and demanded that we paid 1000baht for the license plate.

We refuse because we didn't cause it to drop and neither did we know how it dropped. So she got the lady boss to come down. We calmly explained to her and what happened next was shocking. She said that the license plate was ripped off and that we must had done something. And said we lied abt it. My fren had a plane to catch in less than 1hr 15mins. So he got pissed off being called a liar. The lady boss shouted at us and said to call the police. We didn't have that time and missing the flight would cost us more money so he decide to pay it off.

What's the worse to come, she demanded 1500baht! We said your staff said only 1000baht and their story changed to say 1000baht was only for the plate and another 500baht for some transport admin.

We will definitely NOT recommend and be wary of David Car Rental who plainly change their story and charge more. Ending our trip so unhappily. It doesn't pay to be truthful to these people! Imagine if we didn't tell them, they will bear the cost themselves!!!!

14 replies to this topic
Italy
Destination Expert
for Livigno, Lombardy
posts: 39,355
reviews: 139
1. Re: Bad review for David Car Rental

Sorry to hear about your bad experience especially as it was yourselves that told them about the licence plate, it was a shame you had a flight to catch and had to pay up but hopefully this episode didn't ruin your trip and thanks for posting here as people should know about these things.

Phuket, Thailand
Destination Expert
for Phuket, Kata Beach
posts: 4,607
reviews: 18
2. Re: Bad review for David Car Rental

Posts disappear from sight very quickly.

If you'd like to inform others of your experience best to write a review in the review section.

Brisbane
posts: 63
reviews: 1
3. Re: Bad review for David Car Rental

I can understand your frustration at the situation being that you didn't lose the plate yourself. And being called a liar is never nice. But I want to ask you who you think should pay for the missing plate? I think that it is fair you were asked to pay. Unfortunately things happen like lost plates, scratches etc but the car is under your car. The busniness cant be expected to cover these things for all their customers. Someone needed to pay.

uk
posts: 4,325
reviews: 1
4. Re: Bad review for David Car Rental

its typical of thai /farang interaction

thais will allways screw tourists as best they can, they smile whilest doing it

they know the tourist will be gone on the plane and the next lot will come too be rooked

nice little earner

Phuket, Thailand
Destination Expert
for Phuket, Kata Beach
posts: 4,607
reviews: 18
5. Re: Bad review for David Car Rental

Where is the farang getting screwed Andy?

First of all the OP is from Singapore so most likely not a farang, secondly: yes, the license plate was lost while the car was under the care of the OP, so she was responsible.

Singapore, Singapore
posts: 145
reviews: 28
6. Re: Bad review for David Car Rental

Okay to be clear, we were alright to pay for the license plate. But we were upset for being called a liar about the car plate dropping and the lady boss keeps thinking we have knocked the car or all sorts. Besides being upset being called a liar...the amount changes when the lady boss appear. First it was 1000 baht, after that increase to 1500 baht. That change only in 15mins??

Phuket, Thailand
Destination Expert
for Phuket, Kata Beach
posts: 4,607
reviews: 18
7. Re: Bad review for David Car Rental

Yes, typical Thai and very irritating sometimes. Apparently the owner did not like you.

Sydney, Australia
posts: 1
reviews: 99
8. Re: Bad review for David Car Rental

We have used David Car rental Phuket now for more than ten years and have found them to be most obliging, courteous and honest.

Their prices are generally better than the competition and their vehicles are always presented in good condition both aesthetically and mechanically.

The manager Ms. Ning is fantastic as is her brother and we have no hesitation in giving them our strongest recommendation.

Poulton Le Fylde...
Destination Expert
for Khao Lak, Khao Sok National Park
posts: 28,581
reviews: 77
9. Re: Bad review for David Car Rental

Justin case anyone else reads thios old review that has been resurrected, TripAdvisor in its wisdom will not agree to a Car Hire Review Section. The reason being that it would only attract complaints.

Phuket, Thailand
Destination Expert
for Phuket, Kata Beach
posts: 4,607
reviews: 18
10. Re: Bad review for David Car Rental

Might as well add 'spam' to that :)

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