We are wondering what really happened to our account of Trip advisor. Previously we have been rated with 24 reviews of which 21 are excellent and 3 very good. Of recent our account now has a total of 15, 13 excellent and 2 very good.
Could this be anew trip advisor way of doing things especially making upgrades in case these are underway or someone could have deleted them and how could this happen
I very well know , these are people's opinions but on the other hand, they help our potential clients to make decisions on whether to book with you or not
Could someone out there explain to us why this happened and how it happened? Can we have our reviews back? We respected our clients comments regarding our services that give more insight on our transparent operations regarding our services
Edris- African Pearl Safaris