Can anyone have experiences on Kulula airlines offer insight on the LCC's on time record?
We need a flight CPT-JNB to connect to an evening JNB-DOH flight. I could use BA award but the cost would be higher than buying a ticket with Kulula. My main worry is if I use a BA award, we would be protected in case there are any delay, BA would put us on the next flight and I would book our flight have 3 next flights still make our connection. With Kulula, in the case they delay, I dont have recourse.
Based on some web research, it seems the airline has poor records in handling flight delay, largely due to they are just flying a few planes back and forth city pairs. So when there are problems they dont have enough spare aircrafts to recover.
Yes I know Kulula is owned by Comair which operates both Kulula and BA in South Africa. But each airline has its own fleet.