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Trying to contact Rui Tikida Palmeraie hotel ......

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London, United...
posts: 70
reviews: 26
Trying to contact Rui Tikida Palmeraie hotel ......

Dear All

My partner and I will be staying at this hotel for 3 nights in late September. As it will be my 50th birthday on the second day of our stay, I would like to spend part of my day being pampered in the hotel spa so have contacted the hotel twice via e- mail asking them to send me a price list of the various treatments but to now avail .....

From having read various reviews of the hotel, I know people have managed yo contact the hotel in advance of their stay to sort out room requests etc so would be grateful if anyone could send me the contact details of someone at this hotel who actually responds to e- mails as the e- mail address on the hotel's website is clearly not monitored :( Any help would be greatly appreciated.

13 replies to this topic
London
posts: 59
reviews: 28
1. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Hi

this is the address I used and received a response within a day:

reception.clubhoteltikidapalmeraie@riu.com

Kind regards

London, United...
posts: 70
reviews: 26
2. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Thanks so much for your response - very much appreciated :)

Marrakech, Marruecos
posts: 16
3. Re: Trying to contact Rui Tikida Palmeraie hotel ......

tripadvisor.com/Hotel_Review-g293734-d117109…

This is some Information about this Hotel:

Route Fés, km 6

Annakhil - Marrakech

Telephone: (+212) 524 327 400

Fax: (+212) 524 327 401

Email : clubhoteltikidapalmeraie@riu.com

London, United...
posts: 70
reviews: 26
4. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Thanks for your reply but this is the e- mail I have been trying previously but with no response .......

posts: 6
reviews: 1
5. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Thanks Astronut. Ive just emailed them to confirm our stay 2 weeks today, our honeymoon.

Fingers crossed for an upgrade :)

London, United...
posts: 70
reviews: 26
6. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Please let me know if you hear anything as I e-mailed them 3 days ago using the new e-mail address and still no joy ......

UK
posts: 34
reviews: 23
7. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Hi

I'm just back from there and used this email in advance and did get a reply (although they did not fullfill either of my requests!).

reception.clubhoteltikidapalmeraie@riu.com.

London, United...
posts: 70
reviews: 26
8. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Oh dear ..... that does not bode well :( What did you think of the place when you got there? Have you written a review I can read?

Kind regards Kat

UK
posts: 34
reviews: 23
9. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Hi Kat

I've just written a review and it should be on line shortly.

We stayed here for 3 nights as part of a 2 centre holiday and the next hotel in Agadir was much superior (although they also didn't give us the rooms I requested either!).

This hotel was fine, a bit tired around the edges but clean and had a lovely pool area. Food was mostly of a good quality and plentiful.

We did see some tables set up with linen tablecloths and rose petals so I presume if you do make contact, they should be able to set up something similar for your special birthday.

Any other questions, please do ask.

Lainey

posts: 6
reviews: 1
10. Re: Trying to contact Rui Tikida Palmeraie hotel ......

Hi Katalin,

I’ve just had a reply from them so that email definitely works and it was only 3 hours since I sent the email.

Unfortunately they want 500MAD per night to upgrade to a suite!

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