Actually, I'm going to go out on a limb here and say that I think some of the adverse comments on the Menara airport feedback site are clumsy lies. How about this one?
" to find my checked in case had been broken into, the lock had been cut off and the suitcase locking mechanism broken. I discovered this upon landing at LGW at the luggage carousel My iPad, Bose speaker and unopened duty frees purchased on the way out were all stolen from my case"
Now, how on earth do goods purchased in Duty Free manage to get into hold luggage, which would've been checked in and not be with the passenger at Duty Free? Am I missing something here?
How about this?
"My luggage was checked in along with 10 firearms. My luggage carried lladro, and 4 Rolex watches. I arrived at my destination to find my luggage was gone. I complained to the baggage claim office, and they told me to file a claim. To this day, I have never recieved my goods. I hate them and I hope they all burn in hell!!!
Does this ring true? Was it satirical? I don't know what "lladro" means, but "ladro" in Italian is "a thief".
While not wishing to minimise the pain and distress of those who truly have had goods stolen, I think something stinks about a lot of this feedback at the Menara Airport site.
What advice can people here give? I think that people should follow the guidelines of their insurance companies and the airlines and not put valuables in their hold baggage. Keep an eye on hand baggage at all times. There are no guarantees in life but sensible precautions go a long way!