Just wanted to post a quick rant about these two cars companies. Just returned from Roatan and had a great time but will post later about that but wanted to get this off my chest.
Had pre-booked with AVIS and got confirmation for a economy car for two weeks probably a month in advance of our trip and got email confirmation.
Well got down in Roatan and when I got at the AVIS desk they claimed the car I requested was broken and the only thing they could offer was an SUV? Now knowing credit cards dont cover the insurance on SUVs or trucks I declined and they said there is nothing they could do?? How could such a large company even on a small island not have one more car?
However the rep was able to convince the guy at the next desk from econo rent a car to offer the same price for a similar car..........I was very leery but what choice did I have?? Rented the car and had no problems with the car the whole two weeks except didn't appreciate the 2500 deductible I had to put uprront on my credit card..........just had a suspicious any tiny scratch and I would have been charged up the wazoo............Well, knowing the cost of the car, I ended up taking money in Limperas out in advance so as not to have to put the cost on my credit card which charges a bad exchange rate and extra fees..........well when I go to pay the rep from econo say I cannot pay in cash and it has to be paid by credit or debit which the debit card didn't work..........So I had to pay on my credit card afterall and had $500 USD in limparas stuck before I leave at the airport...........as well, I had to argue with the rep incessantly to get the VISA slip back for which the deposit was made to make sure it was VOID.........it took alot of convincing but I called there manager who said there was nothing they could do..........I told the rep next time he has to inform customers they can only pay by credit or debit..........anyways, probably a really minor issue but really peeved me off and left a sour taste in my mouth after a great two weeks in Roatan........just wanted to post to let all know for future reference..........will post about our trip at a later time................the diving was incredible by the way and my wife and I have a new appreciation and love of diving after Roatan.........cheers all.