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Flight screw-up by the travel company

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Edinburgh
posts: 9
reviews: 23
Flight screw-up by the travel company

Booked 4 tickets to fly to Florida in the summer. One person pulled out and someone else is coming in their place. I had to book a new ticket. Spoke to the rep on the phone for ages and he assured me it was exactly the same flight. Checked the e-receipt and it was the same flight number. 3 weeks to go and am sorting through the paperwork and have just noticed that although the flight number and times are the same, the new ticket has a different return date. Have emailed the company just now but am sick with worry. Does anyone know if I have a leg to stand on, as far as it being their fault?

Edited: 2:12 pm, June 17, 2012
UK
Destination Expert
for Florida
posts: 37,218
reviews: 22
1. Re: Flight screw-up by the travel company

What did you ask them? Same dates?

Nothing we can do, you'll just have to call them ASAP. And post in your correct local forum ie Orlando, Miami etc.

2. Re: Flight screw-up by the travel company

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