We recently rented a van through Europcar at Budapest airport. There was no one to inspect the vehicle when we arrived and no one to inspect it jointly when we returned it to the airport. Later they charged my credit card for "damage." The photographic evidence showed that it occured 1100 km after my rental, but Europcar refused to change their tune. I believe they were not happy we declined the extra and very expensive additional coverage. The damage they were charging us for is a nick in the windscreen. Customer service is horrible. I recommend that you AVOID this Europcar at the Budapest Airport. Avoid fraudulent businesses like this.