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Swan Taxis

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Perth, Australia
posts: 20
reviews: 3
Swan Taxis

Just a word of warning, I have lived in Perth for the past year and the taxi service is APPALLING, particularly Swan Taxi's if you are booking!

They are possibly the worst taxi firm I have encountered in any city!

They rarely turn up, so be warned, would recommend Black and White cabs if you need to book, tel no: 131008.

Taxis are well organised from the airport but if you are booking to go to the airport, allow extra time for a no show from Swan Taxi's!

rural West Aussie
Destination Expert
for Perth
posts: 14,816
reviews: 52
1. Re: Swan Taxis

It was ever thus, even when I was a lass at Uni back when the earth was still cooling :-)

One couple in the TV show The Amazing Race last year lost the Perth leg because the taxi they booked didn't show up.

Taxis in Perth are generally expensive and not very reliable, and no one seems to be able to do anything about it.

Perth, Australia
posts: 5,760
reviews: 43
2. Re: Swan Taxis

My faither in law used to be a cabbie for Swan and he advised me never to pre book because you would have an expectation of a taxi that in many cases would not arrive. Because the taxi drivers are leaseholders or drivers for leaseholders, not for Swan, if they don't want to do a job - they just don't turn up i.e they have no accountability. They are not all like that but he used to give his regular customers his mobile phone number and they would book him direct - guaranteed service if it was his shift.

Other rellies missed a flight to the UK because of a no show (Swan) cab. Swan really don't care. Catch public transport if at all possible, designate a skipper if intending to drink or else, cross your fingers and hope for a reliable cab. BTW - imo B & W are really not that much better.

Nannup, Australia
posts: 3,598
reviews: 24
3. Re: Swan Taxis

I have never had a problem with Swan Taxis (yet).

Melbourne, Australia
Destination Expert
for Perth
posts: 8,307
reviews: 27
4. Re: Swan Taxis

As a non driver I personally have caught 5 to 10 taxi's a week for the past 30 years or so and have always preferred Swan Taxis and have never had a no-show or late arrival.

Perth, Australia
posts: 20
reviews: 3
5. Re: Swan Taxis

Trust me, you are v lucky then!

We were going from West Perth to Burswood for my Xmas do and needed to book 2 cabs, so we hedged our bets, booked an 8 seater, 2 cabs with Swan and 2 cabs with Black and White, only 1 taxi out of all that lot turned up!

This is a regular problem for both me and my friends! I have lived here 18 months and its always been a problem!!

So getting 5 taxis a week and never having experienced what I have, I would say you are pretty darned lucky... can I have some of your luck pls!!?

Melbourne, Australia
Destination Expert
for Perth
posts: 8,307
reviews: 27
6. Re: Swan Taxis

Well curlyjb you dug your own grave there - the companies generally speak to each other and refuse to pick up those who ring multiple companies for the one booking. Double dipping inconveniences the drivers and other potential passengers so is it any wonder they didnt bother showing up ?

Perth, West Aust.
posts: 1
7. Re: Swan Taxis

I think maybe you should look at the times you are both booking taxis. perfectlyperth you sound like you are booking for day to day use and curlyjb sounds much like you are booking weekends and nights. Am I wrong.??

Melbourne, Australia
Destination Expert
for Perth
posts: 8,307
reviews: 27
8. Re: Swan Taxis

Nope I use them at all times of the day and night and weekdays and weekends. As I said - I am a non driver. I might catch one in the middle of the day for work reasons or a doctors appointment. Then I might catch one to and from a shopping centre again either on my day off or on a weekend. I go to the airport at all times of the day and night. I also use them to get to and from friends houses in all different suburbs of Perth. I catch them to and from concert or theatre venues without any effort.

I live in the middle of Perth and have also never had any problems calling one at midnight on a Friday. Never more than a 5 minute wait.

Really they should be giving me discounts by now ! Hmm life membership perhaps!

9. Re: Swan Taxis

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Removed on: 12:10 pm, October 16, 2008
Perth, Australia
posts: 1,985
reviews: 29
10. Re: Swan Taxis

Whilst I agree with your post PIS, I hope that you will in future 1) contribute some positive info on Perth and 2) change your tag.

If you don't like Perth thats fine, but no need to have an offensive tag. Perhaps a little more imagination is needed.

cheers

HP