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Bad Service by the front office staff of Grand Hotel Contl.

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Enschede, The...
posts: 1
Bad Service by the front office staff of Grand Hotel Contl.

My name is Shahina Mumthaz , I have stayed 6 nights with them ( I had to attend a conferance in same hotel) We bought few post cards during our trip from PIZA and VENICE, we wanted to post it to our friends in Netherlands and Germany, lack of Italian language we couldnt find Post office, I ask help from the front office staff to show me the post office , She told me she can post it , I gave 6 Post cards with enough Postage Stamps , till date ( almost 10 months )even a single card didnt reach any one . We paid 145 Euro per nights and spend 6 nights with them at last they made a bad service to us. I never recomment anyone to trust those front office staffs .... stay away from this hotel.

1. Re: Bad Service by the front office staff of Grand Hotel Contl.

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