My daughter is currently on a study abroad semester, living in Montepulciano for 10 weeks. She entered this establishment, MERCERIA LINGERIE, picked up a bra to look at, and then tried it on. When she emerged from the dressing room, the clerk (or owner? we don't know) absolutely went off on her, saying that the bra had spots on it (that were there when she picked the bra up) and must be purchased immediately. My daughter is 21 and would never damage a piece of merchandise in a store. But when this woman was yelling at her, then brought in two other people from the shop next door, and they were all yelling at her in Italian and gesturing wildly, she broke down and bought the bra to get out of there (I know, that was obviously their tactic.) She now owns a $73.00 bra she probably wouldn't have purchased (because of fit). We have traveled the world and have NEVER been treated in such a manner. They preyed on her inexperience, the fact that she was alone and did not speak the language well enough to defend herself. Avoid this establishment at all costs.