Can someone please help me / provide some advice after my horrible experience in Castellina?
I was in Castellina in 2009, and purchased a considerable amount of ceramics from a small store in the village called 'Pep Bizzarrie.' I paid a substantial amount of cash for the goods, which included shipping costs to New Zealand.
I have attempted to make contact with the store owners on numerous occasions, to no avail.
I am really disappointed, having had a good experience at the shop, that they have not delivered the goods, and will not respond to my attempts to contact them.
Does anyone have any advice for me? I feel as though I have been seriously taken advantage of, but being on the other side of the world, it is very difficult to make anything happen.
I still have the original document containing the purchase price, date, description of the goods etc.
Thanks, unhappy tourist.